Ministry of Civil Aviation

Digi Yatra app user base crosses the one million mark


Number of passengers who have travelled using Digi Yatra reaches 1.74 million by 20th June 2023

Varanasi witnesses the highest percentage of passengers using this facility followed by Vijayawada

Posted On: 22 JUN 2023 2:55PM by PIB Delhi

The number of passengers who have installed the Digi Yatra application on their mobile phones has crossed one million this week. Since its inauguration by Minister of Civil Aviation and Steel Shri Jyotiraditya M. Scindia on 1st December 2022, 1.746 million people have used this facility.

Digi Yatra application user base as on 20th June 2023:

Digi Yatra App installed base

 

 

 

 Total App users:

 1,020 K

K=1,000

 

 Android: 

 866 K 

App Rating:

4.1

 iOS: 

 154 K

App Rating:

4.1

 

Airport-wise user data since the inauguration of the facility:

Airport name

Total DY PAX till 20th June 23

Last 7 days' average Digi Yatra adoption %age

Delhi

                   648,359

19.00%

Bengaluru

                   503,802

14.30%

Varanasi

                   225,847

76.40%

Vijayawada

                     46,668

62.20%

Kolkata

                   180,361

18.70%

Pune

                   104,133

23.20%

Hyderabad

                     37,133

4.70%

Grand Total DY PAX

               1,746,303

 

 

The Digi Yatra was initially launched at three airports, New Delhi, Bengaluru, and Varanasi in December 2022 which was followed by Vijayawada, Kolkata, Hyderabad, and Pune in April 2023. The Digi Yatra passenger adoption in all seven airports since 1st April 2023 is as follows:

Airport Name

Total Airport PAX

Total DY PAX from 1st April 23 to 20th Jun 23

DY PAX adoption %age from the start

Last 7 days' average Digi Yatra adoption %age

Vijayawada

                                                91,313

                       46,668

51.11%

62.20%

Pune

                                              875,091

                    104,133

11.90%

23.20%

Kolkata

                                          1,675,315

                    180,361

10.77%

18.70%

Varanasi

                                              269,237

                    152,585

56.67%

76.40%

Delhi

                                          4,803,358

                    465,591

9.69%

19.00%

Hyderabad

                                          2,081,400

                       37,133

1.78%

4.70%

Bengaluru

                                          2,957,547

                    313,464

10.60%

14.30%

 

Digi Yatra is an initiative of the Ministry of Civil Aviation for a biometric boarding system using Facial biometric verification Technology. It aims at providing a seamless and hassle-free experience for passengers at airports. Its main objective is to enhance the passenger experience by eliminating the need for manual verification of tickets and ID at multiple touch points and to achieve better throughput through existing infrastructure using a Digital Framework.

In the Digi Yatra process, there is no central storage of passengers Personally Identifiable Information (PII) data. All the passengers’ data is encrypted and stored in the wallet of the passengers’ smartphone and shared only for a limited time duration with the airport of travel origin where the passenger's Digi Yatra ID needs to be validated. The data is purged from the system within 24 hours of the flight. The data is shared by passengers directly, only when they travel and only to the origin Airport. The data cannot be used by any other entity since it's encrypted and cannot be shared with any stakeholders.

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YB/PS



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