Ministry of Personnel, Public Grievances & Pensions
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Parliament Question: PENSION  ADALATS

Posted On: 02 APR 2025 4:36PM by PIB Delhi

Pension Adalats are conducted by Government to redress long standing grievances pertaining to Central Government Pensioners. As the Pension Adalats are for Central Government Pensioners, Ministry wise/ Department wise data sets are maintained and State-wise data is not collated. The details of the Pension Adalats conducted over the last 05 years along with the cases taken up and resolved pertaining to almost all the Ministries and Departments including major Ministries like Ministry of Defence, Railways, Telecommunications, Finance, Home Affairs and O/o CAG are provided below:

Pension Adalat (Year)

No of cases taken up during the Adalat

No of cases resolved during the Adalat

2020

342

319

2021

3692

2591

 

2022

1732

1113

2023

603

440

2024

403

330

2025

192

151

Total

6,964

4,944

 

The Government intends to organize additional Pension Adalats to redress long- standing pension-related grievances in the future.

The objective of the Pension Adalat is to provide on-the-spot resolution of unresolved and chronic grievances in CPENGRAMS. After giving advance notice to all the stakeholders, involving the Head of Office (HOO), Pay and Account Office (PAO), Central Pension Accounting Office (CPAO), Pension Disbursing Bank etc. and representative of the Pensioner are called on a common platform for resolution of the grievances across the table.

Most of the cases taken up in Pension Adalats are resolved on the spot. Due follow-up with the respective Ministry/Department is carried out and Action Taken Reports are sought for the cases that are resolved. The unresolved cases are revisited and their status is considered before holding the next Pension Adalat.

This information was given by Dr. Jitendra Singh, Union Minister of State (Independent Charge) for Personnel, Public Grievances and Pensions, in a written reply in the Lok Sabha today.

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NKR/PSM


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