With the vision of giving a heartfelt tribute of “A Clean India” to Mahatma Gandhi, Department of Administrative Reforms and Public Grievances (DARPG) initiated a special campaign for disposal of pending matters in 2021. Building upon the success of the campaign, DARPG decided to continue the campaign in 2022, 2023 and further in 2024. Accordingly, Special Campaign 3.0 was undertaken from November 2023 to August 2024 with the aim to ensure timely and effective disposal of public grievance, references from Members of Parliament, State Governments, Inter-Ministerial Consultations and Parliamentary Assurances by Ministries/ Departments.

Special Campaign 3.0 for disposal of pending matters and Swachhta was undertaken by the NITI Aayog and its attached offices Development Monitoring & Evaluation Office (DMEO), Atal Innovation Mission (AIM) located in NITI Bhawan and its autonomous institution viz. National Institute of Labour Economics Research and Development (NILERD) situated in Narela, New Delhi. 

Under the campaign, disposal of Public Grievances, Parliamentary Assurances, PMO References have gained momentum. Under the Record Management, considerable number of files were reviewed/ weeded out, space cleared and revenue generated through office scrap disposal. Of the total files earmarked for review, more than 75% files have been reviewed.  In addition to the above, nearly 95% public grievances and appeals have been disposed of during the period. The redundant scrap material and obsolete items have also been identified for disposal.

In line with the success of previous years, NITI Aayog gears up for Special Campaign 4.0 with the objective of institutionalizing Swachhata and minimizing pendency in the Secretariat as well as attached /subordinate offices. In this edition of the campaign, focus shall be on liquidating pendency in the MP’s References, References from the State Governments, Inter-Ministerial References, Parliamentary Assurances, PMO references, Public Grievances and PG Appeals, weeding out of redundant files & documents. In addition, special attention shall be on improving the overall cleanliness of the offices with focus on space management and enhancing work place experience of field offices.

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MJPS/SR

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