The two week long 71^st batch Capacity Building Programme (CBP) for the civil servants of Bangladesh organised by the National Centre for Good Governance (NCGG) in partnership with the Ministry of External Affairs (MEA) concluded on 15^th March,2024. Following the completion of the first phase of CBP for 1,500 civil servants, NCGG signed an MoU with the Government of Bangladesh to enhance the capacity of additional 1,800 civil servants by 2025. NCGG has already provided training to 983 officers of Bangladesh. Ministry of External Affairs (MEA) has identified the National Centre for Good Governance (NCGG) as an ‘institution in focus’.

The valedictory address was delivered by Shri V Srinivas, IAS, Secretary, DARPG & DPPW and DG, NCGG, Government of India. In his valedictory address, Shri V. Srinivas highlighted the role of technology in bringing citizens and government closer under the policy maxim “Maximum Governance-Minimum Government”. India's policy has focused on Digital Empowerment of Citizens and Digital Transformation of Institutions under the Digital India program.  The focus has been on effective grievance redressal using CPGRAMS, secretariat reforms focused on e-services and improving service delivery through integrated service portals. India was providing over 16000 services as e-services benefitting millions of citizens. He also appreciated the group work presentations made by the Bangladesh Civil Service Officers. He advised the participants to carry the learnings from this 2–weeks capacity building programme in the form of new ideas and best practices, and use them as a template for the Nation First-Citizen First approach to Governance. Officers of Bangladesh appreciated the design of the programme and opportunity to listen to and have discussion with highly qualified domain experts and eminent people came as resource persons. So far, with the support of MEA and in close cooperation with the Indian Mission in Dhaka, NCGG has trained about 2600 civil servants of Bangladesh.

Dr. A. P. Singh, course coordinator in his address highlighted the diversity of topics covered in programme. These initiatives include various aspects of governance, digital transformation, developmental schemes, and sustainable practices. Among the topics covered are the changing paradigms of governance, disaster management, an overview of All India Services, leadership and communication, e-governance, Digital India, Government e-Marketplace (GeM), efficient public service delivery, anti-corruption strategies, digital governance in health care, among others. He also highlighted that the participants of the programme had the valuable opportunity to partake in exposure visits, which proved to augment their overall learning journey. Among the planned visits were the district administration in Saharnpur, ITDA, Forest Research Institute, Dehradun, India International Institute of Democracy and Election Management and the Pradhanmantri Sanghralaya, among others. The participants also visited Taj Mahal.

 

NCGG in partnership with MEA, NCGG has imparted training to civil servants of 17 countries viz. Bangladesh, Kenya, Tanzania, Tunisia, Seychelles, Gambia, Maldives, Sri Lanka, Afghanistan, Laos, Ethiopia, Eretria, Vietnam, Nepal Bhutan, Myanmar and Cambodia. Recognizing the increasing demand, NCGG is proactively expanding its capacity to accommodate a greater number of civil servants from an expanding list of countries. This expansion is aimed at meeting the rising demand and ensuring that more nations can benefit from the expertise and resources offered by the NCGG. The entire capacity building programme was supervised by Dr. A. P. Singh, Course Coordinator, Dr. Mukesh Bhandari, Co-course Coordinator, Shri Sanjay Dutt Pant, Programme Assistant and the capacity building team of NCGG.

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