Shri V. Srinivas, Director General of the National Centre for Good Governance (NCGG) and Secretary of the Department of Administration Reform and Public Grievances (DARPG), gave  an introduction of the operational framework of NCGG and the substantial progress achieved since the center’s formation. In his address, he provided profound insights into the New Paradigms in Governance (2014-2024), highlighting exemplary success in embracing digital technology for bringing citizens and government closer under the policy maxim “Maximum Governance – Minimum Government”. Notable achievements such as the Public Grievances Redressal through CPGRAMS were highlighted, emphasizing the benefits for the masses. Furthermore, pivotal e-governance frameworks including E-Unnat, Nivesh Mistra, and Seva Sindhu, illustrating India's commitment to leveraging digital solutions for comprehensive governance were presented. The primary objective of this program  is to facilitate the exchange of knowledge and innovations that have been implemented in India to enhance governance and public service delivery. The participants were encouraged to explore and replicate successful e-governance models from India in Sri Lanka, emphasizing the potential for transformative impact.

Giving an overview of the Dr. AP Singh, Associate Professor and Course Coordinator said that NCGG is sharing various initiatives taken in the country such as land acquisition, changing paradigm of governance, housing to all: leveraging digital technology,  disaster management with special reference to coastal region, PM Jan Aarogya Yojna, public private partnerships, Swamitva scheme, GeM: bringing transparency in governance, Making of Aadhar : A tool for good governance, Digital public infrastructure , circular economy and election management among others.  Field visits to renowned institutions such as the Indira Gandhi Forest National Academy, Morarji Desai National Institute of Yoga, and the iconic Taj Mahal further enrich the learning experience, offering practical insights into governance and societal dynamics.

NCGG in partnership with MEA, has imparted training to civil servants of 17 countries, viz. Bangladesh, Kenya, Tanzania, Tunisia, Seychelles, Gambia, Maldives, Sri Lanka, Afghanistan,    Laos, Vietnam, Nepal, Bhutan, Myanmar, Ethiopia, Eretria, and Cambodia. The capacity building  program will be supervised by  Dr. A.P Singh, Associate Professor and Course Coordinator, Dr. Mukesh Bhandari, Associate Course Coordinator and dedicated team of NCGG.