The National Centre for Good Governance (NCGG), an apex-level autonomous institution of the Government of India, commenced the third training programme on Public Policy and Governance for 38 Civil Servants of Cambodia. The two-week program is scheduled from January 8^th, 2024 to January 19^th, 2024.

NCGG's efforts align with Prime Minister Narendra Modi's ‘Neighbourhood First’ policy, which emphasizes strengthening bilateral ties and fostering regional cooperation with neighbouring countries. The inaugural session was chaired by Shri V. Srinivas, Director General (DG) National Centre for Good Governance (NCGG) & Secretary Department of Administrative Reform and Public Grievances (DARPG), Government of India who highlighted the role of technology in bringing citizens closer to government, while optimising transparency and accountability. He quoted honourable Prime Minister, Shri Narendra Modi’s mantra of “Minimum Government and Maximum Governance” emphasising how the nation is striving towards achieving it..

Shedding light on the next generation administrative reforms, he spoke about the digital transformation of government institutions and how it has led to simplification of service delivery. He discussed in detail about the service quality benchmarking and digital infrastructure development in India and how the central grievance redressal mechanism developed has led to pendency reduction and better delivery of services to citizens. He also explained about the central and state service delivery portals and the 10 step administrative reforms and how it is changing the governance landscape in scale, scope and learning paradigm. He highlighted the importance of innovations at district and state level and dissemination of best practices. It was told how 1400 e- services are being delivered in various sector and areas such as revenue, public works, drinking water among others which are assessed periodically under NESDA.

He shared the vision for India in 2047, emphasising the significance of good governance practices and awareness programs such as the PM awards, National Civil Services Day, and Good Governance Week serve as celebrations, underscoring an unwavering commitment to continual enhancements in good governance. He encouraged officers to study the successful governance models implemented in India, and try to replicate them depending on their local needs and requirements.

Speaking on the occasion Mr. Kheng Piseth, Deputy Director General, General Department of Posts thanked Shri V. Srinivas as well NCGG team for conducting such a training programme for the Cambodian Civil Service officers. He was of the opinion that they are looking forward to such exposure and this will lead the officers to give better services to the people of their country and ultimately help in achieving good governance.

Dr. B.S Bisht, Associate Professor and course coordinator of the program gave a brief description of the course to the officers. The course includes Changing Paradigm of Governance, Public Policy and Implementation, Ethics in Administration, and Leveraging Technology in Disaster Management in Disaster Management, Climate Change and its impact on bio-diversity, Performance Optimization in Health Sector, Smart and Sustainable Cities, Leadership and Communication, E-Governance and Digital India, Gender and Development, GeM: Bringing Transparency in Government Procurement, Emotional Intelligence for Administrations along with visits plan to Smart City Project and Information Technology Development Agency (ITDA) Dehradun along with Budha temple visit. The other visits include a visit to District Muzzaffarnagar, a visit to AIIMS, Visit to Sanchar Bhawan and Visit to Dak Bhawan in New Delhi and a visit to the Taj Mahal in Agra.

The National Centre for Good Governance, established in 2014, is mandated to train civil servants from India and other countries. Over the years, the centre has successfully trained officers from various nations, including Bangladesh, Kenya, Tanzania, Tunisia, Gambia, Maldives, Sri Lanka, Afghanistan, Laos, Vietnam, Bhutan, and Myanmar.

The overall supervision and coordination of the 3^rd Training Programme on Public Policy and Governance will be carried out by Dr. B. S. Bisht, course coordinator for Cambodia, along with Dr. Sanjeev Sharma, co-course coordinator, Sh. Brijesh Bisht, Training Assistant and the capacity building team of the NCGG.

 

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