Ministry of Personnel, Public Grievances & Pensions

NCGG –ITEC Virtual Webinars on “Administrative Innovations- Passport Seva Kendra & e-Office”


 National Centre for Good Governance (NCGG) has trained about 2500 International Civil Servants from various countries such as Bangladesh, Maldives, Myanmar and several African Countries in offline mode.

Posted On: 05 AUG 2021 12:44PM by PIB Delhi

National Centre for Good Governance (NCGG) a partner institution of the Indian Technical and Economic Cooperation (ITEC) is working towards designing customized training modules and its implementation taking into account the requirements of the Civil servants of neighboring countries. In the recent past NCGG has conducted several Capacity Building Training Programmes on Public Policy and Governance for the Civil Servants of neighboring countries. Till date NCGG has trained about 2500 International Civil Servants from various countries such as Bangladesh, Maldives, Myanmar and several African Countries in offline mode.

During the Pandemic of COVID – 19, NCGG has conducted a series of Virtual Workshops on Good Governance Practices in a Pandemic. As of now, over 47 countries have participated from Africa, Central Asia, South East Asia and Eastern Europe regions. A total number of 1250+ participants have attended these workshops.

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In this context need to conduct webinars showcasing Administrative Innovations at the National/State and District Level was felt. Consequently, Virtual Webinar on “Administrative Innovations- Passport Seva Kendra & e-Office is scheduled to be held on August 6, 2021. The workshop seeks to bring together more than 100 international civil servants of ITEC countries for knowledge sharing sessions with the objective of disseminating innovative practices in the field of Administration. The NCGG will conduct 2 more such webinars during the year.

The inaugural Address will be delivered by Shri Sanjay Kumar Singh, Secretary, Department of Administrative Reforms and Public Grievances and Chairman, Management Committee, National Centre for Good Governance. The lead Speakers for the Webinar are Shri Sanjay Bhattacharya, Secretary (CPV & OIA), Ministry of External Affairs and Dr. Neeta Verma, Director General, NIC, Ministry of Electronics and Information Technology.

NCGG intends to set up an open, inclusive and geographically balanced forum during the sessions, key resource persons from diverse backgrounds shall be given the floor to discuss and share the work done successfully and how it can be replicated across by tweaking the same according to local needs and environment. Discussions will also contribute to unleashing the potential synergies between different countries and stakeholders according to innovations identified in the sessions. Together, the participants within and outside the country will develop knowledge on the discussed themes and further on enhancing the existing structures across the countries as a whole.

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