The Central Board of Direct Taxes (CBDT), Ministry of Finance, is conducting the Special Campaign 3.0 on Swachhata within the offices of Income tax Department located in various parts of the country. The Campaign started from 2^nd October, 2023 and will continue up to 31^st October, 2023.

In the first week of this campaign, two best practices have been identified by the Department. With an aim of increased focus on public grievance redressal, Union Finance Minister Smt. Nirmala Sitharaman inaugurated a digital e-learning course, on the Grievance Redressal Mechanism in Income Tax Department, which has been uploaded on the iGOT platform of Karmayogi Bharat. This course is expected to build capacity of the officers and officials of the Department in public grievance redressal.

 

Further, with an aim to achieve Zero Waste Target (Recycle, Re-use and Repurpose), the Pr.CCIT, North Western Region has adopted the green practice of using residue of coffee beans used for coffee making in the cafe in Aayakar Bhawan, Chandigarh as an organic fertilizer for the flora in the building.

The first week of the Special Campaign 3.0 has seen enthusiastic participation from the officers and officials of the Department. In this week, the Department conducted 119 cleanliness campaigns, weeded out 7,058 redundant files and disposed of scrap material while earning revenue of more than Rs. 16 lakh and freeing up space of about 14,836 sq.ft. Further, 3,667 public grievances have been resolved and 327 public grievance appeals have been disposed of in this week. Progress of the campaign is being monitored centrally on a daily basis and data is uploaded on the SCPDM portal hosted by DARPG.

CBDT is using social media to conduct outreach with public and highlight its efforts under the Swachhata campaigns. More than 130 Tweets have been posted/reposted in this week on X (Formerly known as Twitter) by the official social media handles of the Income Tax Department, regional handles of Principal Chief Commissioner regions and the National Academy of Direct Taxes (NADT), to promote awareness for Swachhata campaigns. The campaign has also been amplified on other social media platforms of the Department.

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