The Department of Food and Public Distribution, along with its subordinate offices and PSUs, has set ambitious targets under Special Campaign 5.0 for Disposal of Pending Matters. Aligned with the campaign’s theme of "Institutionalizing Swachhata and Reducing Pendency", the initiative aims to improve efficiency, streamline processes, and strengthen citizen-centric governance. The campaign focuses on cleanliness, file management, grievance redressal, and e-waste disposal across all offices.

As part of the Cleanliness Campaign, 933 sites across all offices of the Department have been identified for cleaning. This effort aims to create cleaner and more organized workspaces. The Department is also focusing on identifying and disposing of unserviceable items, which will help generate revenue and free up valuable office space.

In addressing references, the following pending matters have been identified to promptly address during the campaign:

· 11 references from Members of Parliament

· 937 public grievances

· 7 State Government references

· 15 public grievance appeals

To enhance operational efficiency and optimize space utilization, a large-scale record management exercise is currently underway:

• 76707 physical files and 5660 e-files have been identified for review
• 71055 obsolete files have been reviewed and marked for weeding out

At present, there are no pending PMO references, Easing of Rules/Processes or Inter-Ministerial references under the campaign. However, these areas are being closely monitored for any new cases.

This Department is confident of achieving all set targets within the stipulated timelines under Special Campaign 5.0 .

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Nihi Sharma/ Anushka Pandey

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