Union Minister Shri Jyotiraditya M Scindia along with Minister of State for Communications and Rural Development, Dr. Pemmasani Chandra Sekhar today addressed the media on achievements of the Ministry of Communications (DoT& DoP) and Ministry of Development of Northeastern Region (DONER)in 100 days of the Government in New Delhi. Secretary (Telecom), Secretary (Department of Post), Secretary DONER and senior officials of the ministries were present.

Speaking at the Conference, Minister Scindia shared that “With the resolve of ‘Dak Sewa, Jan Sewa’ the India Post Department in the last 100 Days has focused on amplifying financial inclusion, incorporating new technology and applying a new approach to policy reforms.”

 

   

Press Conference at National Media Centre

The Department of Posts has accomplished significant milestones as part of its 100-day action plan, aimed at enhanced service delivery and operational efficiency for the benefit of the nation. Through a series of strategic initiatives, the Department has not only streamlined its services but also brought essential government schemes and programs closer to citizens, particularly in rural areas. From empowering rural exporters to creating a digital infrastructure for standardized addressing, the Department’s efforts have touched various facets of citizens’ lives. Key objectives such as holding more than 5000 Dak Chaupals, onboarding more than 3000 exporters on Dak Ghar Niryat Kendra, launching DIGIPIN as pilot in 1 town & 10 villages have successfully been completed.

Details on the above achievements:

Dak Chaupal: Bringing services to rural doorsteps –

The Dak Chaupal initiative has proven to be a resounding success, with the Department organizing 15,163 Dak Chaupals nationwide, far surpassing the initial expectations. These Chaupals have facilitated vital government services directly at the rural level, engaging over 8.52 lakh citizens, with 44% of participants being women. The Dak Chaupal initiative enabled on-spot account opening, Aadhaar updates, and enrolment in various government schemes like Jan Suraksha, thereby significantly enhancing the accessibility of essential services in rural regions in a manner that actively contributes to the broader goals of “Vittiya Sashakhtikaran and Samaveshan”.

Utersoo, Srinagar, J&K	Mandapeta, Rajahmundry  Andhra Pradesh Circle

 

Dak Ghar Niryat Kendra (DNK): Boosting rural exports

 

Under the Dak Ghar Niryat Kendra (DNK) initiative, the Department on-boarded more than 3,400 new exporters to support rural and small-scale exporters. This program, closely aligned with the 'One District—One Product' initiative, has provided exporters with services such as market information, documentation support, and paperless customs clearance. By doing so, the DNK has empowered micro-entrepreneurs, artisans, and small businesses to access global markets through postal channels easily. In the past 100 days, over 1.07 lakh shipments were processed under the DNK scheme, resulting in Rs. 8.50 crore in postage revenue and an export value of Rs. 23.01 crore. Additionally, Seven Exporters awareness workshops involving DGFT, MSMEs, Export Promotion Councils, State authorities and exporters were also organized.

Glimpses from the workshop on Dak Ghar Niryat Kendra at Indore

 

Standardized Geo-Coded Addressing System: Revolutionizing service delivery

The Standardized Geo-Coded Addressing System has also made significant strides with successfully completing a pilot program in 10 villages and 1 town. This initiative aims to establish a digital public infrastructure for a standardized, geo-coded addressing system in India, which can simplify addressing solutions for citizen-centric delivery of public and private services to enable “Address as a Service” (AaaS) in India. This will simplify addressing across India by using automated DIGIPIN allocation using SVAMITVA data and other open-source GIS data. The beta version of DIGIPIN was launched on 19th July 2024, marking a key achievement in developing this system. The Department has forged key partnerships, including an MoU with the National Remote Sensing Centre (ISRO) and the National Institute of Urban Affairs, to further enhance this initiative.

These partnerships aim to leverage advanced technologies and expertise to provide precise mapping and addressing solutions, ultimately revolutionizing service delivery across the country. This grid-based system will be a robust pillar of Geospatial Governance, leading to enhancements in public service delivery, faster emergency response, and a significant boost to logistics efficiency.

 

The Post Office Act, 2023

 

The Post Office Act, 2023 came into effect on 18th June 2024, replacing the Indian Post Office Act of 1898. This forward-thinking legislation has modernized the postal system, addressing both contemporary challenges and future needs. By focusing on improving customer experiences and service delivery mechanisms, the new Act positions the Department of Posts to be more responsive to the evolving requirements of citizens, embodying the principle of “Dak Sewa Jan Sewa.” The subordinate legislation, including the Post Office Rules, 2024 and Regulations 2024, are currently in the process of issuance.

 

Indo-Africa Postal Leaders Meet

 

Visit to India Post Mail Processing facility in  Mumbai	Delegates at the closing ceremony of the India Africa Postal Leaders Meet
	The Indo-Africa Postal Leaders Meet, the first such event, was hosted by India from June 21st to 25th, 2024. It brought together over 50 senior delegates from 22 African countries, alongside representatives from the Universal Postal Union. The event highlighted India’s successful postal service model and underscored the critical role of postal services in financial inclusion and capacity building. It also opened new avenues for collaboration in postal technology and service delivery under the South-South and Triangular Cooperation framework.
Delegates visit to Dak Chaupal in Navi Mumbai  Region

 

Tracked Packet Service expansion

 

On the sidelines of the Asia Pacific Postal Union Executive Council meeting in Siem Reap, Cambodia, on 17th Aug 2024, India Post & Thailand Post signed the commercial document for a competitive bilateral exchange of Tracked Packet service between the two countries. This is an important step towards promoting cross border e-commerce exports.

DBT disbursal to beneficiaries of Mukhyamantri Majhi Ladki Bahin Yojana

 

The scheme Mukhyamantri Majhi Ladki Bahin, launched by the Maharashtra Government in June 2024, aims to provide financial assistance and empowerment to women in the state and provides for disbursal of Rs.1,500 every month to eligible women, among other benefits. The IPPB has successfully disbursed approximately 465.5 crores in accounts of 15.51 lakh beneficiaries.

MoU between Department of Posts & Khadi and Village Industries Commission

 

Unit Verification

A New Memorandum of Understanding was signed between the Department of Posts & Khadi and Village Industries Commission on 20.8.2024 for Physical Verification of the units set up by first-generation entrepreneurs. This verification will facilitate the adjustment of government subsidy to the loan account of beneficiaries under the Prime Minister's Employment Generation Programme (PMEGP). Around 1.35 lakh PMEGP units will be verified by the end of FY 2024-25. Proof of concept has been completed successfully, and Roll out for the actual Physical Verification process PAN India will start after the completion of training to Officials of the Department of Posts .

 

Increasing E-Commerce footprint in the NER

 

In a major boost to its e-commerce operations, the Department entered into a strategic partnership with Amazon on 27th June 2024 to enhance its delivery services across the Northeast Region (NER). Under this collaboration, consignments booked in Guwahati are seamlessly transmitted and delivered by the Department to all states in the region. The range of items being handled includes apparel, household goods, mobile accessories, beauty products, books, toys, appliances, and sporting goods among others. In just the last two months, approximately 35,000 consignments have been successfully booked, generating a revenue of Rs. 31 lakh. This partnership is a significant step towards strengthening the Department’s e-commerce capabilities in the NER, improving access to essential products, and boosting regional connectivity through its extensive postal network.

 

Leveraging PM Gati Shakti National Master Plan

 

The Department of Posts has gone live on the National Master Plan (NMP) portal, marking a key step in enhancing infrastructure and operational planning through geospatial technology. The Department now has its own dedicated layer on the NMP, alongside a separate portal embedded within it. Over 1.29 lakh assets of the Department have been mapped on this platform, organized into 14 data layers (4 administrative and 10 thematic) with detailed attributes for optimized decision-making.

The use of layers and attributes of other Ministries/Departments on NMP and the Department of Posts’ layers by functional divisions/field formations of the Department will be a vital tool for functional divisions of the Department and administrative units for planning postal infrastructure and operations. Possible use cases are (a) visualization of all postal facilities on a single map for more efficient planning, (b) PIN code mapping, (c) route optimization (trucking routes, postmen’s beat), (d) planning outreach programmes for special schemes, (e) estates planning - ownership of land, category of land – forest etc.

 

In consultation with the Department for Promotion of Industry and Internal Trade (DPIIT), Ministry of Commerce and Industry and Bhaskaracharya Institute for Space Applications and Geoinformatics       (BISAG-N), Gandhinagar, an application has also been developed free of cost for the Department of Posts. With this application, additional assets can be mapped on NMP and already mapped assets can be updated so that postal infrastructure data is the latest available data. Circle/Region/Division /Functional Divisions of the Postal Directorate will be able to use the data.

 

Under the able guidance of the Hon'ble Minister of Communications Shri Jyotiraditya Scindia, the Department of Posts seeks to enhance citizens' quality of life and promote inclusive growth and development nationwide through these new initiatives.

 

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MG/PD/DP

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