Good News for Pensioners: Digital Life Certificate can now be generated at doorstep– Postmaster General Krishna Kumar Yadav

Now, pensioners no longer need to visit the treasury, bank, or any other department for submitting their life certificate. Pensioners can obtain the Digital Life Certificate (DLC) issued through the Postman or Gramin Dak Sevak from the nearest Post office. For this, a nominal fee of Rs.70/- has been prescribed for the DLC generation by the Postman/ Gramin Dak Sevak. The life certificate will automatically reach the concerned department online, ensuring uninterrupted pension payments. This information was shared by Shri Krishna Kumar Yadav, Postmaster General, North Gujarat Region, Ahmedabad. This initiative is an important step by the India Post towards strengthening the vision of 'Digital India' and bringing government services to the doorsteps of citizens. As part of this initiative, the Digital Life Certificates of Shri Ghanshyambhai Hargovandas Parmar and Smt. Jiviben Dalabhai Parmar, both pensioners of the Employees’ Provident Fund Organisation (EPFO), were successfully generated through a postman in Ahmedabad in the presence of Postmaster General Shri Krishna Kumar Yadav, marking the inauguration of this service.

Postmaster General Shri Krishna Kumar Yadav said that the Digital Life Certificate, also known as ‘Jeevan Pramaan’, is a biometric and Aadhaar-based digital service introduced by the Government of India for pensioners. Through this facility, pensioners of the Central Government, State Governments and other government organisations can submit their life certificate online at their doorstep, without having to visit banks or pension offices, ensuring uninterrupted disbursement of their pensions. Shri Yadav further informed that India Post Payments Bank (IPPB) is providing the facility of Digital Life Certificates at the doorsteps of pensioners belonging to various Central and State Government departments. Pensioners can avail themselves of this service by contacting their local postman. The postman will visit the pensioner's residence and generate the Digital Life Certificate using a biometric device through fingerprint authentication. For this purpose, the pensioner needs to provide their Aadhaar number, mobile number and Pension Payment Order (PPO) number. Upon successful completion of the certificate generation process, a confirmation SMS will be sent to the pensioner's registered mobile number. The certificate can be downloaded the following day at https://jeevanpramaan.gov.in/ppouser/login. This initiative aims to promote the use of facial authentication and fingerprint biometric authentication technologies, thereby providing convenient services to all pensioners, especially those living in remote areas.

It is noteworthy that when Prime Minister Shri Narendra Modi launched India Post Payments Bank (IPPB) across the country in 2018, the core vision was “Banking Services at Your Doorstep.” Taking this vision forward, India Post Payments Bank, under the Department of Posts, in collaboration with the Department of Pension and Pensioners’ Welfare, is organising the nationwide Digital Life Certificate Campaign 5.0 from 1st to 30th November 2026.

It is worth mentioning that pensioners are generally required to submit their life certificate every year in November or December at the treasury, bank or concerned department. For this, Pensioners residing in remote areas often face difficulties to attend the treasury and it also causes expenditure involved in travelling etc. With this initiative by the Postal Department, pensioners will get great relief. Moreover, pensioners can also withdraw their pension amount from their bank accounts through the Aadhaar Enabled Payment System (AEPS) at doorstep through postman.