Observance of “Adalat Divas” by Agartala Postal Division on Friday, 6th November 2026

Agartala, 2 November 2026: In accordance with the instructions issued by the Department of Posts, Agartala Postal Division will observe “Adalat Divas” on Friday, 6^th November 2026, at the Office of the Superintendent of Post Offices, Agartala Postal Division, Agartala – 799001. On this occasion, all four Adalat – Dak Adalat, Pension Adalat, Staff Adalat and GDS Adalat – will be conducted on the same day in successive one-hour sessions, as scheduled below.

Submission of grievances

The Adalats will consider eligible grievances relating to postal services, pension matters, departmental staff and GDS service matters, as applicable. Applicants should submit a written representation clearly superscribed “Adalat Divas” and specifying the relevant Adalat. The representation should include the applicant’s name, full postal address, contact details, concerned office/unit, relevant account/policy/article or employee details, a concise statement of the grievance, and copies of supporting documents. Original documents should not be enclosed unless specifically required.

1. For Dak Adalat: For matters relating to articles/parcels, the article/receipt number and complete address should be provided. For Post Office Savings Bank (POSB) or PLI/RPLI matters, the relevant account/policy number and depositor/policyholder details should be furnished.
2. For Pension Adalat: Pensioners, family pensioners and eligible relatives/dependants may submit grievances relating to pension matters that have remained unresolved for a long time. The prescribed proforma at Annexure-I should be completed and enclosed.
3. For Staff Adalat: Department of Post employees may submit genuine service-related grievance for examination and redressal.
4. For GDS Adalat: Gramin Dak Sevaks may submit genuine grievances relating to service matters, including non-payment of dues/benefits, GDS gratuity/severance, SDBS and GDS-GIS, as applicable.

Submission deadline: Representations for the Divisional Adalats should reach the office of the Superintendent of Post Offices, Agartala Postal Division, Agartala-799001, or be sent by e-mail to superintendentagartala[at]gmail[dot]com, on or before 03.11.2026 by 16:00 hrs. Representations received after the deadline may be dealt with through the usual grievance-redressal mechanism.

The Circle-level Adalats – Dak Adalat, Pension Adalat, Staff Adalat and GDS Adalat – are also scheduled to be held on 06.11.2026. Stakeholders wishing to submit grievances for consideration for Circle level may address their representations to the Chief Postmaster General, North East Circle, Shillong, ensuring that they reach the Circle office on or before 03.11.2026.

Accessibility and participation

Eligible stakeholders who are unable to attend in person may indicate their request for participation through video conferencing while submitting the grievance. Necessary arrangements will be coordinated wherever feasible and details will be communicated on 05.11.2026.

Participation in the Adalats is voluntary. No TA/DA or Special Casual Leave is admissible for participation, as per existing instructions.

Grievances will be examined in accordance with applicable rules and instructions. Wherever a grievance cannot be resolved during the Adalat, it will be processed within the prescribed timeline and monitored until disposal.

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ANNEXURE-1

PENSION ADALAT PROFORMA

1. Name of Pensioner/Family Pensioner:
2. Father’s /Husband’s Name:
3. PPO No/FPPO No.:
4. Office and station last worked:
5. Designation of post held:
6. Date of superannuation/retirement, etc.:
7. Details of grievance (including details of any previous representation):
8. Full postal address with contact number:
9. E-mail ID:
10. WhatsApp No.:

Signature of the Applicant

N.B.: Issues such as compassionate appointment, policy matters and pay anomalies are outside the purview of the Pension Adalat.

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PS/Agt