In the present changing scenario, the mail and parcel service is continuously evolving, creating new opportunities to meet the growing expectations of customers. In response to the increasing demand for the swift and time-bound transmission of important documents, the Department of Posts has introduced a new premium service, ‘24 Speed Post Document Service’. Postmaster General, North Gujarat Region, Shri Krishna Kumar Yadav inaugurated the ‘24 Speed Post Document’ service at Ahmedabad GPO on 15 October 2026, the concluding day of National Postal Week. On this occasion, Ms. Bhavika Mangukiya became the first customer to book an article under this service from Ahmedabad GPO to Thane, Maharashtra. Following the booking, Postmaster General Shri Krishna Kumar Yadav handed over the booking receipt to her. The service is available to both bulk and retail customers. The tariff for ‘24 Speed Post Document Service’ is different from that of regular Speed Post.

Following the inauguration, Postmaster General Shri Krishna Kumar Yadav said that, initially, the service aims to ensure delivery of eligible documents within 24 hours from Ahmedabad to designated destination PIN codes in Mumbai, Navi Mumbai and Thane, as identified by the Department of Posts. Ahmedabad GPO, Navrangpura BD Cell and Business Post Centre, Shahibaug have been designated as booking centres for this service in Ahmedabad. The booking facility will soon be extended to Navrangpura Head Post Office, Ellisbridge, Manekbaug and Paldi Post Offices to make the service more accessible to customers. The key highlight of this service is its guaranteed delivery by the next day otherwise full postage amount would be refunded in case of delayed delivery or loss of the article. The Department of Posts will also ensure delivery of these articles on Sundays and public holidays. This distinctive feature sets ‘24 Speed Post’ apart from competing services and reinforces India Post’s commitment to providing fast, reliable and time-bound delivery of important documents.

Postmaster General Shri Krishna Kumar Yadav further added that India Post introduced the Speed Post service on August 1, 1986, for time-bound, efficient and secure delivery of letters and parcels. Over the past four decades, this premium service has evolved into a technology-driven and one of the fastest delivery services.  As part of this ongoing transformation, India Post launched ‘24 Speed Post’, ‘24 Speed Post Parcel’ and ‘48 Speed Post’ services in six major metropolitan cities of India—Delhi, Mumbai, Chennai, Kolkata, Bengaluru and Hyderabad—on 17 March 2026. The ‘24 Speed Post Document Service’ has now also been introduced in Ahmedabad, further expanding the reach of India Post’s premium, time-bound delivery services.

Postmaster General Shri Krishna Kumar Yadav said that ‘24 Speed Post’ service offers several customer-centric features, including OTP-based secure delivery, end-to-end tracking with SMS alerts, BNPL facility for business customers, free pickup for bulk bookings, API integration and centralized billing. These facilities will enhance convenience and strengthen customers’ confidence in the safe and reliable delivery of their articles. ‘24 Speed Post’ service would be particularly beneficial for business establishments, banking and financial institutions, government offices and other organisations that require the swift and time-bound transmission of important documents. This initiative marks a significant step towards further strengthening the Department of Posts’ premium service portfolio and meeting the evolving needs of customers.

Senior Postmaster Ahmedabad GPO Ms. Manjulaben Patel told that ‘24 Speed Post’ service would accept eligible documents weighing up to 500 grams. These include PAN cards, Aadhaar cards, voter identity cards, passports, driving licences and banking-related documents, among others. To ensure the smooth operation of the service, special mailbags, packaging materials, priority stickers, barcode labels and other prescribed materials have been arranged. Customers are required to clearly mention the complete and correct addresses of both the sender and the recipient on each article. Additionally, the mobile numbers of both the sender and the recipient must be provided in accordance with the prescribed guidelines.

On this occasion, Senior Superintendent of Post Offices, Ahmedabad City Division Shri Shishir Kumar, Senior Superintendent, Railway Mail Service, Shri Piyush Rajak, Assistant Director Shri Alpesh Shah and Shri Varis Vahora, Assistant Superintendent Shri Jagdish Jid, Shri Ronak Shah, Inspector Shri Bhavin Prajapati, Shri Vipul Chadotra, along with other officials were present.

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