TRAI Assesses Mobile Network Quality Across Gadarpur, Dineshpur, Jainagar, Khempur/Khanpur, Bindt Khera, Rudrapur, Bilhara, Lalpur and Kichha in Rudrapur city and Kathgodam, Haldwani, Transport Nagar, Gorapadao and Motahaldu in Haldwani city and Pratappur, Kachnalgaji, Kashipur, Dhmar Khera, Ramnagar, Dhakia Kalan, Sultanpur and Patti Kalan in Kashipur city.

The Telecom Regulatory Authority of India (TRAI) has released findings of Independent Drive Test (IDT) conducted across Rudrapur, Haldwani and Kashipur City under UPW LSA, during the month of April 2026, for information of general telecom consumers. The purpose of this drive test is to assess and verify real time quality of mobile network services (both voice & data) provided by Telecom Service Providers (TSPs). During the IDT, TRAI captures performance of TSPs for key Quality of Service (QoS) parameters like Coverage, Call Drop Rate (CDR), Call Setup Success Rate (CSSR), data Download (DL) and Upload (UL) throughput etc., which are then published to inform Consumers and encourage TSPs to improve their services.

These IDTs have been designed to capture on ground mobile network performance of all TSPs across diverse usages environment like cities, hotspots, public transport hubs, etc. In this type of drive testing, live data and voice sessions are established using SIM cards from all TSPs over 2G, 3G, 4G, and 5G networks. Multiple advanced test handsets are used, and the sessions are monitored and analysed in real-time using advanced Software Systems.

TRAI, through its appointed agency, conducted drive tests across City drive – 408 KMs, Hotspot locations - 14, Walk Test – 3.2 Kms in Rudrapur, Haldwani and Kashipur city during 6^th April 2026 to 9^th April 2026 in UPW LSA. These tests were conducted under the supervision of the TRAI Regional Office Bhopal. The observations presented in drive test reports represent the performance of the TSPs on the area/ route under test on the day/ time of conducting the drive test.

Drive Test Route Map: The following map provides overview of drive test routes indicating City drive, Inter-operator calling, Hotspots and Walk tests, as per the legends shown on the map: -

Key Parameters Assessed

1. Coverage Gap: Percentage of samples, for which signal strength observed less than the minimum prescribed signal strength for respective technology (2G/ 3G/ 4G/ 5G).
2. Voice Services: Call Setup Success Rate (CSSR), Drop Call Rate (DCR), Call Setup Time, Call Silence Rate, Speech Quality (MOS).
3. Call Silence Instance: Number of call silence instance occurred during the calls.
4. Data Servies: Download/ Upload Throughput, Latency, Jitter, Packet Drop Rate           

The overall mobile network performance in Rudrapur, Haldwani and Kashipur city for the key parameters has been summarised below: -

a)    Coverage Gap - The signal strength observed during voice testing on the drive test route in auto-selection mode (5G/4G/3G/2G), measured as the number of samples having poor signal strength out of the total samples collected, was 2512/ 57101 for Airtel, 11090/ 54757 for BSNL, 1944/ 55344 for RJIL and 835/ 53981 for VIL for Rudrapur, Haldwani & Kashipur city. Details of the coverage gaps have been provided in the map Annexed.

b)    Dropped Calls - Dropped calls, measured as the number of dropped calls out of the number of successfully established calls, were 2/ 511 for Airtel, 30/ 472 for BSNL, 3/ 476 for RJIL and 2/ 507 for VIL for Rudrapur, Haldwani & Kashipur city. Details of the dropped call locations have been provided in the map Annexed.

c)    Call Silence Instance - Call silence instances, measured as the total number of silence instances observed for > 3 seconds out of the total calls established, were 23/ 485 for Airtel, 22/427 for BSNL, 5/ 481 for RJIL and 16/ 491 for VIL for Rudrapur, Haldwani & Kashipur city. Details of the call silence instance locations have been provided in the map Annexed.

d)    Data Download and Upload Throughput:

i)  Data Download performance (Overall): Average download speed was observed as 154.21 Mbps for Airtel (5G/4G), 9.49 Mbps for BSNL (4G), 246.69 Mbps for RJIL (5G/4G) and 45.15 Mbps for VIL (5G/4G) for Rudrapur, Haldwani & Kashipur city. Detail of Download throughput has been provided in the map Annexed.

ii) Data Upload performance (Overall): Average upload speed was observed as 28.18 Mbps for Airtel (5G/4G), 4.09 Mbps for BSNL (4G), 28.59 Mbps for RJIL (5G/4G) and 14.10 Mbps for VIL (5G/4G) for Rudrapur, Haldwani & Kashipur city.  Detail of Upload throughput has been provided in the map Annexed.

Locations of Dropped Calls and Call Silence instances can be seen by clicking red dot on the map Annexed.

Details of drive test route and area covered during the IDT is as under: -

a)    City - The areas covered in the city drive are Gadarpur, Dineshpur, Jainagar, Khempur/Khanpur, Bindt Khera, Rudrapur, Bilhara, Lalpur and Kichha in Rudrapur city and Kathgodam, Haldwani, Transport Nagar, Gorapadao and Motahaldu in Haldwani city and Pratappur, Kachnalgaji, Kashipur, Dhmar Khera, Ramnagar, Dhakia Kalan, Sultanpur and Patti Kalan in Kashipur city.

b)    Hotspot - The hot spot locations, capturing stationary user experience, are District & Session Court Rudrapur, Government Medical College Haldwani, Government Medical College Rudrapur, Haldwani Bus Stand, Kashipur Bus Depot, Kashipur Railway Station, KVR Hospital Kashipur, Maa Bal Sundari Temple Kashipur, MB PG Inter College Haldwani, Metropolis mall Rudrapur, Pantnagar Airport, Rudrapur Bus Depot, Rudrapur City Railway Station, SBS Government PG College Rudrapur.

c)    Walk Test - The walk tests conducted on 7^th April 2026, covered Chowk Bazaar Haldwani, Kathgodam Railway Station capturing mobile network behaviour in crowded pedestrian environments.

The findings of this IDT report have been shared with respective TSPs for taking further necessary action at their end. Detailed reports of IDT are made available on the TRAI website at www.trai.gov.in. For any clarification or additional information, an email can be sent to adv.bhopal@trai.gov.in or Regional Office of TRAI at Bhopal RO can be contacted on telephone no.  +91-755-2575501.

Click here for Annexure:-

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NJ/ARJ

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