Mumbai, 23 April 2026

 

The Directorate General of Taxpayer Services (DGTS), Mumbai Zonal Unit (MZU), under the Central Board of Indirect Taxes and Customs (CBIC), Ministry of Finance, participated in Airport360 Expo 2026 held at the Bombay Exhibition Centre, NESCO, Mumbai.

Shri Sumit Kumar, Principal Additional Director General, DGTS, MZU, along with officers, engaged with stakeholders from aviation, logistics, and airport infrastructure sectors. The event provided a platform for discussions on aviation growth, passenger facilitation, technology, and regulatory frameworks.

During the programme, Shri Sumit Kumar delivered an expert talk on “Indirect Taxes and the Aviation Industry.” He highlighted the role of Customs and GST in facilitating passenger and cargo movement, strengthening compliance, and supporting aviation sector growth. Emphasising India’s position among the top global aviation markets, he noted the shift towards a transparent, technology-driven tax administration.

Key Customs initiatives such as faceless assessment, Risk Management Systems (RMS), paperless processing, pre-arrival documentation, and 24x7 clearances through digital platforms like ICEGATE were highlighted. He also noted improvements in cargo facilitation in Mumbai, including reduced dwell time and risk-based enforcement.

GST reforms relevant to aviation, including tax uniformity, digital compliance, and rationalisation in Maintenance, Repair and Overhaul (MRO) services, were cited as contributing to operational efficiency and sectoral growth.

Shri Kumar emphasised the importance of data driven decision-making, technological innovation and stakeholder consultation in modern tax administration. The need for collaboration among Customs, airlines, and airport operators was also underscored.

DGTS, a dedicated wing of CBIC, promotes taxpayer awareness, stakeholder engagement, and grievance redressal. During the Financial Year 2025–26, the Mumbai Zonal Unit (MZU) of DGTS successfully conducted 44 seminars/webinars/hybrid events and 18 interactive sessions, totalling 62 outreach programmes, while ensuring timely and effective grievance redressal.

Recent initiatives include programmes on GST awareness, taxpayer grievance redressal, and sector-specific outreach. An upcoming session on Duty Deferment Facility and AEO Scheme is scheduled for April 24, 2026.

DGTS continues to strengthen taxpayer outreach, particularly for MSMEs, through awareness and engagement initiatives.

 

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