Ministry of Electronics & IT
azadi ka amrit mahotsav

UMANG enabling easy and seamless access to citizen centric services through the single mobile platform


UMANG has onboarded 2,446 services from 240 Government departments; single-window access to multiple government services from the Centre, States, and local bodies

Posted On: 25 MAR 2026 3:56PM by PIB Delhi

In line with the Hon'ble Prime Minister's vision to democratise technology and empower citizens, Government of India launched the Digital India programme in July, 2015.

Under the Digital India programme, the Government has developed UMANG (Unified Mobile Application for New-age Governance) platform that provides single-window access to multiple government services from the Centre, States, and local bodies.

UMANG has onboarded 2,446 services (Central: 872, State: 1,574) from 240 Government departments including 80 Central Government Departments and 160 Departments of 30 States/ Union Territories till Feb’2026.

The year-wise number of the services available on UMANG platform and transactions recorded on it since inception is given in the following table.

(the given figures are cumulative)

Year

2017

2018

2019

2020

2021

2022

2023

2024

2025

2026 (till Feb’26)

No. of Services

166

326

488

974

1375

1672

1836

2101

2390

2446

Transactions (in Cr.)

3.90

29.58

75.34

126.57

215.22

332.65

402.43

516.06

709.11

737.20

In the year 2025, an evaluation/ assessment of the e-Governance Scheme (including UMANG project) was conducted by Indian Institute of Public Administration (IIPA), New Delhi.

It has been observed that UMANG has enabled easy and seamless access to citizen centric services through the single mobile platform with multilingual support and extended reach even to remote populations. The evaluation report by IIPA also brings out that UMANG has played a key role in reducing the need for physical interfaces by enabling citizens to access a wide range of government services digitally.

The report also highlighted that usage of digital services through UMANG, reflects improved citizen adoption and access to public services, and growing reliance on digital channels over physical interfaces.

This information was submitted by Union Minister of State for Electronics and Information Technology Shri Jitin Prasada in Lok Sabha on 25.03.2026.

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MSZ


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