Following the amendment to the Multi State Cooperative Societies Act, 2002, the Cooperative Ombudsman has been appointed by the Ministry of Cooperation vide Gazette notification dated 05.03.2024. The Cooperative Ombudsman enquires into the complaints by members of the Multi State Cooperative Societies regarding their deposits, equitable benefits of Society's functioning or any other issue affecting the individual rights. Cooperative Ombudsman is also the Appellate Authority for any appeal filed by any member against the Order passed by the Cooperative Information Officer. Multi State Cooperative Society Rules, 2002, provide a simple standardized procedure for filing of complaint/appeal. This being a new initiative, the members are continuously advised and guided regarding the procedure for filing of complaints.

Yes Sir, development of an online portal for the Cooperative Ombudsman has been initiated for transparent, efficient and technology driven management of complaints and appeals.

This information was given by Union Minister for Home and Cooperation Shri Amit Shah in  a written reply in Lok Sabha.

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AK/AP

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