The Department of Administrative Reforms and Public Grievances (DARPG), under the Ministry of Personnel, Public Grievances and Pensions, has released the 20th edition of its monthly ‘Secretariat Reforms’ report for March 2025. The report provides an extensive analysis of the ongoing initiatives aimed at transforming governance and administration through (i) Swachhata and Reducing Pendency to Minimum Levels (ii) Increasing Efficiency in Decision Making, (iii) e-Office Implementation and Analytics,

This edition includes the following:

• Best Practices under "Waste to Wealth"
• In Focus: Department of Expenditure (DoE)
• Cabinet Secretariat Directions on e-Office Implementation

Key Highlights of the March 2025 Report:

1.         Swachhata & Reduction in Pendency:

• Cleanliness drives were conducted successfully at 8,115 sites nationwide.
• Approximately 15.88 lakh sq. ft of office space has been freed, with top contributors being the Ministry of Mines (10,60,039 sq. ft) and Ministry of Railways (2,25,459 sq. ft).
• Rs 84.09 Crore in revenue generated from scrap disposal, with significant contributions from Ministries such as Railways, Heavy Industries and Coal.
• Effective record management saw 2,33,215 physical files reviewed, with 1,64,271 files weeded out, alongside reviewing 44,617 e-Files and closing 32,728 of them.
• Disposal of 5,26,952 public grievances (91.94% disposed), along with the disposal of 1,003 MP references, 305 state government references.

 

Parameter/Item	SC1.0-4.0	Dec'24-Mar'25	Total
Revenue Earned (in Rs. Crore)	2364.07	386.08	2750.15

 

2.         Best Practices: Waste to Wealth:

Ministries and Departments implemented innovative Waste to Wealth, enhancing transparency and public accessibility. Examples include:

• Ministry of Railways, Transformed Scrap into Artistic and Functional Models – Showcasing Innovation and Sustainability
• Infrastructure enhancements at North Block, Ministry of Expenditure.
• Repurposed Iron Rods for Floral Display Structures Saha Institute of Nuclear Physics, Kolkata, DAE

3.        Increasing Efficiency in Decision Making and e-Office, Implementation & Analytics:

• The adoption of delayering initiatives has significantly reduced the average distinct transaction levels for active files from 7.19 in 2021 to 4.73 as of March 2025.
• 88% of total files created in March 2025 are eFiles.
  • • 94.73% of receipts processed were e-Receipts, with 39 Ministries/Departments achieving 100% e-Files adoption at remarkable levels. 12Ministries/Department have 100% share of e-Receipts for Mar’25.
• Inter-ministerial file movements have been 3,792 files for the month of March 2025, indicating streamlined administrative processes.

These initiatives underscore the Government of India’s ongoing commitment to digitally enabled, transparent, efficient, and citizen-focused governance, aligning with the broader goal of administrative excellence and responsive public administration.

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NKR/PSM

(Release ID: 2122188)