Ministry of Personnel, Public Grievances & Pensions
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Government issues guidelines for improved implementation of e-Office in Central Secretariat


eOffice analytics to focus on delayering, monitoring division wise/ bureau wise pendency, status of disposal of e-receipts, streamlining file heads and review of VPN usage

Posted On: 20 JAN 2025 6:49PM by PIB Delhi

Government has issued the following guidelines for improving implementation of e-Office in Central Secretariat to ensure increased efficiency in decision-making.

All Ministries/ Departments have been advised to display their standing orders of delayering/Channels of Submission on the respective e-Office dashboard. Ministries/ Departments are to review Virtual Private Network (VPN) usagefor identifying non-users and taking steps to deactivate / close idle accounts after due examination and process, They have been advised follow the Central Secretariat Manual of Office Procedure on creation of files and use Knowledge Management System (KMS) for managing the Office Memorandums, Circulars, Orders etc. and for adding them as references in eFiles. Further, a list of all files (Division-wise/bureau-wise)in PDF in the KMS will be placed for reference of all. Government seeks to bring uniformity in designation/ file heads and review Personal Information Management System for clearly identifying distinct levels. Government seeks to streamline the e-Office Analytics dashboard to deepen analytics for Identifying file pendency at each level, identifying time delays and laying emphasis on identifying subject specific pendency, including time taken for statutory clearances, across Ministries/Departments

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