Ministry of Personnel, Public Grievances & Pensions
azadi ka amrit mahotsav

The first Preparatory meeting on “Prashasan Gaon Ki Ore” – Nationwide campaign 2024 for Redressal of Public Grievances and Improving Service Delivery was held with all AR Secretaries of the States and all DCs/DMs on 10.12.2024.


Secretary, DARPG addressed the participants and Additional Secretary, DARPG presented the PPT on Guidelines of ‘PrashasanGaon Ki Ore’ 2024 campaign

Posted On: 11 DEC 2024 4:25PM by PIB Delhi

Prashasan Gaon Ki Ore the Nation-wide campaign for Redressal of Public Grievances and Improving Service Delivery will be held in all Districts, States and Union Territories of India from 19th – 24th December, 2024.

The objectives of the campaign are as under:

  1. Promote Good Governance Practices, Innovations and replication of initiatives.
  2. Identification, promotion and documentation of best practices.
  3. Taking Redressal of Public Grievances to doorsteps of citizens.
  4. Taking Administration to grassroots through ‘Prashasan Gaon Ki Ore’ campaign.

Prashasan Gaon Ki Ore is a decentralize version of Special Campaign 4.0 conducted in central Ministries/Departments and PSUs from 2nd to 31st October, 2024.

As part of Good Governance Week 2024, activities have been planned in New Delhi, States/UTs and all the Districts.

As part of this initiative, a dedicated portal, https://darpgapps.nic.ni/GGW24, has been made operational from December 10, 2024.The States/UTs will conduct the following activities during the Implementation Phase i.e. December 19th to 24th, 2024:

      1. Public grievances redressed in Special Camps
      2. Public grievances redressed in CPGRAMS
      3. Public grievances redressed in the Stateportals
      4. Services added for on line service delivery
      5. Service Delivery applications disposed
      6. Collation of Good Governance practices and dissemination and share them along with requisite picture on the portal
      7. Success stories on resolution of public grievances

All AR Secretaries of the States and DCs/DMs were sensitized in this Preparatory Meeting and the states’ AR Secretaries assured of active participation in all the districts. The preparatory meeting was attended bymore than 700 DCs/DMs and from 1000 locations across India with Senior Officials of Administrative Reforms Departments of the States/UTs.

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NKR/KS


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