Ministry of Personnel, Public Grievances & Pensions
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Dr. Jitendra Singh Urges Optimal Use of AI in Government Working


AI Session at PMO Unites Officials cross Ranks, Promotes Inclusive Learning Under Mission Karmayogi

Minister Calls for Responsible Use of AI in Governance, Highlights PM’s Mission Karmayogi Vision

Posted On: 22 OCT 2024 5:28PM by PIB Delhi

Union Minister of State (Independent Charge) for Science and Technology, Minister of State (Independent Charge) for Earth Sciences, MoS PMO, Department of Atomic Energy, Department of Space, Personnel, Public Grievances and Pensions, Dr. Jitendra Singh emphasised the need for the optimal use of Artificial Intelligence (AI) in government working to enhance efficiency and productivity.

Speaking at a special session on AI organised for the staff of the Prime Minister’s Office (PMO) at South Block here, Dr. Jitendra Singh highlighted the critical role AI can play in revolutionizing governance, streamlining operations, and improving decision-making processes across various government departments. The session, which saw participation from officers across all levels—from Section Officers to the Principal Secretary to the Prime Minister to the Union Minister—was a unique demonstration of breaking hierarchical barriers within the PMO, with officials learning the same advanced concepts alongside each other.

Addressing the session, which included senior officials like Principal Secretary to the Prime Minister Mr. P.K. Mishra and Advisors to the PM, Mr. Amit Khare, Mr. Tarun Kapoor and other senior officers, Dr. Jitendra Singh underscored that AI has the power to automate routine tasks, freeing up government officials to focus on more strategic areas of governance. He highlighted how AI could transform key sectors like healthcare, agriculture, and public service delivery, ensuring that government departments become more efficient and public services more responsive to citizen needs.

The session was part of the ongoing "National Learning Week" under Mission Karmayogi, an ambitious capacity-building initiative spearheaded by Prime Minister Narendra Modi, aimed at empowering government employees with the knowledge and skills required to navigate the complexities of modern governance. The initiative focuses on creating a more agile, transparent, and effective bureaucracy, and today’s session on AI was a step in that direction.

Dr. Jitendra Singh praised the Prime Minister’s vision for Mission Karmayogi, stating that it not only enhances the skills of individual officers but also promotes a collaborative and inclusive learning environment, where traditional hierarchies are dissolved in favour of collective learning and growth.

Dr. Jitendra Singh also emphasised the importance of deploying AI responsibly, stressing the need to safeguard data privacy, particularly in sensitive areas of government functioning. “While AI holds immense potential for enhancing productivity, it must be implemented with caution to ensure confidentiality and data security,” the Minister said, adding that strong security measures are necessary to protect AI systems from cyber threats and unauthorised access. He also called attention to the ethical considerations in the use of AI, urging that fairness and transparency be maintained while avoiding biases in decision-making.

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Participants at the session discussed AI’s role in advancing India’s national infrastructure, security, and economic growth. The collective learning atmosphere encouraged open dialogue on how AI can be leveraged to strengthen India’s digital backbone, improve public service delivery, and support the country’s long-term vision for sustainable growth. The session also marked the beginning of India’s first practical AI data bank, designed to accelerate technological growth over the next decade.

One of the key discussions at the session was on the role of AI in building smart physical and digital infrastructure, essential for India’s long-term growth. Experts at the session highlighted that AI will reshape national security and public infrastructure, calling for more innovation in front-end technologies—a crucial area where India is seeking to enhance its capabilities.

AI's potential to drive industrial transformation, improve the quality of education, and generate employment was also explored. Participants underscored the importance of scaling successful AI use cases, particularly in manufacturing and healthcare, to ensure that the benefits of AI reach a broader population.

A significant highlight of the session was the call for the development of India’s first practical AI data bank. This initiative is expected to unlock AI's potential for accelerated growth over the next decade, positioning India as a leader in practical AI applications. The roadmap for AI’s growth focused on a balanced model of development that ensures human-centricity, environmental sustainability, and resilience.

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The session also touched upon AI’s role in addressing geopolitical challenges, noting how AI technologies are influencing global power dynamics. The participants emphasised that India must develop an AI framework that responds to these evolving dynamics, ensuring that the country remains competitive on the global stage.

The event concluded with a vision for India in 2035 and beyond to 2047, emphasising the importance of citizen empowerment through AI. The focus was on creating an inclusive AI ecosystem that supports growth, transforms governance, and ensures equitable development for all sectors of society.

As per the Prime Minister’s call, the National Learning Week will focus on learning through various forms of engagement by individual participants, as well as Ministries, Departments, and Organizations. During this week, each Karmayogi will commit to completing at least 4 hours of competency-based learning.

In concluding his address, Dr. Jitendra Singh reiterated the government’s commitment to harnessing AI for nation-building, assuring that all efforts would be made to integrate AI responsibly into various government functions. He encouraged every government official to take full advantage of the opportunities provided by Mission Karmayogi, as the initiative continues to redefine governance by breaking down barriers, fostering inclusivity, and equipping India’s bureaucracy with the tools of tomorrow.

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