Mumbai: 14 December 2022

The Chief Postmaster General, Maharashtra Circle, Mumbai 400001 will be holding the 121^st  Dak Adalat on 26th December 2022 at 03:00 PM in the office at 2^nd Floor, GPO building, Mumbai – 400001. Complaints/ grievances regarding Postal Services pertaining to the Maharashtra and Goa States which have not been settled within 6 weeks will be entertained in the Dak Adalat.

The complaints relating to Unregistered/ Registered Mails, Speed Post, Counter Services, Saving Banks and non-payment of Money Orders etc. will be considered during Dak Adalat. Complaints should contain details like names and designations of the officers to whom original complaint was addressed, particulars of articles/Money Orders/Saving Bank Accounts/Certificates etc.

Interested customers may send their complaint regarding Postal Services in Duplicate to Assistant Director Postal Services (PG) and Secretary, Dak Adalat, O/o the Chief Postmaster General, Maharashtra Circle, 2nd Floor, GPO Building, Mumbai – 400001 on or before 16.12.2022. 

Postal Services form an integral part of the socio-economic life of the country, touching the lives of virtually every citizen.  While the Department of Posts strive its best to render the service to the fullest satisfaction of its customers, however communication gaps and service faults do occasionally happen, resulting into grievances and complaints.  In order to redress the grievances in an effective manner, the Department periodically organizes Dak Adalat where functionaries of the Department meet the aggrieved customers, gather details about their complaints and try to settle them at the earliest.

Source: India Post

 

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