India Post Payments Bank (IPPB) has introduced a Doorstep Service of Digital Life Certificate Generation which can be availed by any pensioner including Central, State and  Employees’ Provident Fund Organization (EPFO). Since 2020, India Post Payments Bank (IPPB) under Department of Posts has been providing easy and accessible Digital Life Certificate/Jeevan Pramaan generation services for the pensioners in coordination with the Department of Pension and Pensioners welfare (DoPPW) and National Informatics Centre (NIC). This service, which is based on Aadhaar enabled biometric authentication would be convenient for aged pensioners and will also reduce the turnaround time for issuance of Digital Life Certificate.

Pensioners will not require making a physical visit to the office of pension disbursing agency. The pensioners will be able to generate the life certificate either by Doorstep Digital Life Certificate Service offered by India Post Payments Bank (IPPB) or by visiting the nearest post office. In the current COVID pandemic scenario, this doorstep service from IPPB will serve as a boon for the more susceptible elderly citizens to avoid travelling to visit the pension disbursing agency. All that the pensioner needs to do is to place a service request in the Department of Posts ‘Post Info’ Mobile Application or registering by calling IPPB toll free number ‘155299’. Postman/Assistant Branch Postmaster of the nearest Post office will visit the requester at the given address to generate the Digital Life Certificate at a nominal transaction fee of Rs.70/-. Aadhaar number and Pension details are to be provided by the pensioner. On completion of the certificate generation process, confirmation SMS will be received by the pensioner in his registered mobile number and the certificate can be viewed online at https://jeevanpramaan.gov.in/ppouser/login. The certificate can also be generated by visiting the nearest post office.

(Release ID: 1769157)