Special Service and Features

eSanjeevaniopd - free national teleconsultation services from the comfort of home union government's move to enable people consult doctors on video call

Posted On: 29 JUN 2020 6:55PM by PIB Chennai

Union Ministry of health and Family welfare is operating eSanjeevani OPD free teleconsultation system for public to get medical consultation from the safety of home. www.esanjeevaniopd.in  website is national online out patient service that enables patients to consult doctors, sitting in the comfort of home.    All that one require is just a laptop or a desktop computer with camera-mic-speaker or tablet with video calling facility and a mobile  phone to receive one time passwords. The software used is google chrome or Mozilla firefox to open the website.

First one  has  to register on the eSanjeevaniOPD website   and generate a token number. After getting SMS notification, one can  log on to the eSanjeevaniopd website. Then one can  wait and press call now button when it is enabled. Finally the doctor can be consulted on video call and  eprescription is given.                                  All new users should register their names on esanjeevaniopd website.  One can visit the https://www.esanjeevaniopd.in website and click patient registration button. By entering  mobile number and clicking send OTP button,  One Time Password (OTP) is  sent through SMS. With the OTP , one can fill required fields in Patient registration and token generation page. Tests results like Xrays, lab tests in JPEG PDF forms can also be attached. Once filling process is over, one should click on generate patient ID dialog box and token button.Patient id and  token are sent as SMS to the user.  The user is alerted again through a SMS when his turn is close. Now after logging in with patient id again, he/she will  be  added in queue of patients in the virtual consultation room. When the call now button gets activated,  one  can press it. Upon pressing the button, the doctor appears on screen in ten seconds. The consultation process is now on and doctor gives an  eprescription . This can be downloaded to get medicines from nearby medical shops.  In Tamil Nadu the timings for patients is from 10 AM to 3 PM on all days.

Shri Balagopal from Tiruchirapalli says that eSanjeevani national telemedicine system is really useful especially during the covid 19 lockdown time. It is very difficult and not safe to go to hospitals unless there is an emergency as chances of getting infected is very high. So this eSanjeevani online consultancy is really safe and life saving. SmtGeetha Rani said that there is  still a strong  belief that one  gets  relief for our disease only after a doctor is directly consulted  and  medicines or treatment taken  as advised by the doctor.  Though no one is  used to online consultancy, it is high time to follow it ,  when there is no other choice of  going to hospitals at this covid 19 time, she added.  Moreover doctors are busy treating patients showing covid 19 symptoms and unless one need surgery or direct attention,  it is advisable to choose online medical consultancy.

Internet has been the saving grace during covid 19 lockdown as online services have  helped to avoid crowding  in public places.  Internet banking has helped people to stay back at home and do their banking transaction. Zoom, Skype, Google Meet and whatsapp have helped to attend official meetings while being at the comfort and safety of home. Online booking of provisions including vegetables, groceries have helped to avoid getting trapped in the crowd in shops and malls. Now online teleconsultancy that too free medical consultancy from Union government has come as a big blessing  to  help  people in getting routine medical attention professionally.

 

eSanjeevaniOPD


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Read this release in: Tamil