Ministry of Finance

Safety of Cash Vending Machines

Posted On: 09 JUL 2019 8:23PM by PIB Delhi

            RBI has directed all the banks in the country to take steps for ensuring safety of the cash vending machines of their banks.  The Reserve Bank of India (RBI) has informed that in order to mitigate risks involved in open cash replenishment/ top-up in ATMs, instructions were issued by RBI to all banks, vide RBI’s Circular dated 12.04.2018 regarding usage of lockable cassettes in the ATMs of banks, which shall be swapped at the time of cash replenishment.

            RBI has informed that the number of instances of burglary, dacoity, robbery and theft in ATMs, as reported by banks and financial institutions to RBI, were 303 in 2017-18 and 515 in 2018-19. The amount involved was Rs. 11.22 crores and Rs. 25.47 crores respectively. The State-wise details are at Annex.

In order to mitigate risks in ATM operations and enhance their security, the following instructions were issued by RBI to all banks vide RBI’s Circular dated 14.06.2019:

 

  1. All ATMs shall be operated for cash replenishment only with digital One Time Combination (OTC) locks.
  • (ii) All ATMs shall be grouted to a structure (wall, pillar, floor, etc.), except for ATMs installed in highly secured premises such as airports, etc. which have adequate CCTV coverage and are guarded by state / central security personnel.
  1. Banks to consider rolling out a comprehensive e-surveillance mechanism at the ATMs to ensure timely alerts and quick response.

 

This was stated by Shri Anurag Singh Thakur, Minister of State for Finance & Corporate Affairs in a written reply to a question in Lok Sabha today.

 

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DSM/RM/PD

 

 

 

 

Annex

 

State-wise data on Burglary, Dacoity, Robbery and Theft in ATMs reported by Scheduled Commercial Banks and Selected FIs to RBI

State

2017-18

2018-19

No. of Incidents

Amount involved in Rs. Crores

No. of Incidents

Amount involved in Rs. Crores

Andhra Pradesh

2

0.22

8

0.03

Arunachal Pradesh

 

 

2

0.00

Assam

1

0.17

2

0.08

Bihar

15

0.75

23

1.95

Chandigarh

 

 

2

0.00

Chhattisgarh

2

0

6

0.18

Goa

4

0.22

3

0.08

Gujarat

21

1.42

28

2.90

Haryana

29

1.72

51

2.82

Himachal Pradesh

2

0

4

0.00

Jammu & Kashmir

18

0.56

7

0.12

Jharkhand

4

0.62

5

0.88

Karnataka

14

0.6

16

3.74

Kerala

4

0.03

8

0.11

Madhya Pradesh

16

0.52

41

0.56

Maharashtra

27

1.22

67

1.94

Mizoram

1

0

 

 

NCT Of Delhi

26

1.24

39

2.19

Odisha

15

0.03

20

1.50

Puducherry

1

0

1

0.01

Punjab

26

0.34

28

0.24

Rajasthan

10

0.47

65

1.50

Tamil Nadu

8

0.03

10

0.64

Telangana

14

0.04

22

0.37

Uttar Pradesh

21

0.44

36

1.77

Uttarakhand

5

0.44

3

0.32

West Bengal

17

0.14

18

1.54

Grand Total

303

11.22

515

25.47

         

*****

 



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