Special Service and Features
TRAI to organise Telecom Consumer Outreach Programme in Muvattupuzha
Posted On:
01 AUG 2025 5:34PM by PIB Thiruvananthpuram
Telecom Regulatory Authority of India (TRAI), Regional Office Bengaluru is organizing a Telecom Consumer Outreach Programme on 5th August 2025 at Nirmala College (Autonomous), Muvattupuzha from 9:45 am onwards. As a part of the programme Officers from the Regional office of Telecom Regulatory Authority of India will address the gathering. A session on “Cyber Hygiene” is also arranged in which various cyber Crimes/Frauds happening in the contemporary times will be discussed. Public is invited to attend the Consumer Outreach Programme to know about their rights and duties as Telecom subscribers.
Kerala has a mobile subscriber base of 670 million and landline subscribers of 3.3 million. There are 4 Telecom Service Providers in Kerala Service area. Many consumers are not aware of the regulations issued by TRAI to protect the interest of the consumers. It is important that the consumers are aware of the grievance mechanism, procedure for filing appeal, procedure for porting the subscription to another service provider by retaining the same number, procedure to stop unsolicited commercial communication and unwanted calls, and rules related to value added services.
(Release ID: 2151447)