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Mumbaikars can now directly contact their beat postman, thanks to Know Your Postman mobile app

Know Your Postman Mobile App Launched for the Benefit of Mumbaikars

App is Citizen friendly and promotes digitisation of India Post: Postmaster General, India Post Mumbai, Smt. Swati Pandey

Posted On: 16 OCT 2021 4:30PM by PIB Mumbai

Mumbai, 16th October 2021

India Post, Mumbai Region has launched a trail-blazing mobile application “Know Your Postman” on the occasion of National Mails Day, today, 16th October 2021. The unique android application designed and created by Mumbai Postal Region will enable the citizens to easily get the details of their beat postman. Citizens can search by locality, area, post office name and pin code. More than 86,000 localities of Mumbai city and suburb are readily available in the database.

The app was launched at an event organised at the Press Club of Mumbai, Mumbai today. You can download the App here:

Know Your Postman - A tool to find your local Postman with details within the vicinity of Mumbai Postal Region.

This application will help you in providing details of:

1. Postman Details

2. Contact Details

3. Attached Post Office Details

4. Attached Post Office Contact Details

5. Attached Post Office Address


Speaking about the ‘Know Your Postman’ App, Postmaster General, India Post Mumbai Region, Smt. Swati Pandey said that, “The App is an inhouse attempt of Mumbai Post region to be citizen friendly, citizen centric and also promote digitisation at the same time. This is completely for the benefit of all Mumbaikars. This is a revolutionary step. More than 86,000 addresses have been tapped so far.”

Smt. Pandey informed that the app provides citizens an option to add their address, if a particular address is not found. “There is a link through which citizens can click and share the details of their address to be added and India Post, Mumbai will update the address within 24 hours,” she informed.


There are 89 delivery post offices of Mumbai city with approximately 2000 postmen/women with mobile devices. Mumbai city delivers approximately 2 to 2.5 lakhs accountable mails everyday which includes speed post, registered posts, Aadhaar cards, passports, etc.

Smt. Pandey also stated that India Post Mumbai region is conducting several training programmes for the postmen/women whose average age is 45 years which is very high. “1,800 postmen are being trained in soft skills. They are trained on how to respond to the customers,” she added. She also mentioned that India Post’s backbone has always been its delivery services.

“Know your Postman” is India Post, Mumbai Region’s initiative towards Digitisation of the postal network that will facilitate the working population of Mumbai. The app will enable citizens to directly communicate with their beat postman and facilitate delivery as per their convenience.


PIB Mumbai | DJM/Dhanalakshmi/PK


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Read this release in: Marathi