Press Information Bureau
Government of India
Ministry of Railways
25-February-2011 14:46 IST
Measures to Improve Passenger Amenities


The Minister for Railways, Mamata Banerjee today announced the following measures to improve passenger amenities:


1.                          Introduction of a pan-India, multi-purpose “Go-India” smart card on a pilot basis. This will be one single window package for the passenger to seamlessly pay for tickets for long distance, suburban, metro etc. journeys. The card can be used in booking counters, vending machines and internet etc.

2.                          Two new coaching terminals at Nemam and Kottayam in Kerala, one in Mau Nath Bhanjan in Uttar Pradesh and another in Dankuni, West Bengal.

3.                          Better accessibility at stations for physically challenged customers.

4.                          Extension of Rail Yatri Sevaks with modern trolleys to six more stations: New Delhi, Mumbai, Chennai, Ahmedabad, Bengaluru and Thiruvananthapuram.

5.                          A new portal for e-ticketing by Centre for Railway Information System (CRIS) is ready and will be launched shortly. Booking of tickets through this portal would be cheaper with a charge of only Rs.10 for AC classes and Rs.5 for others.

6.                          Provision of internet access on Howrah-Rajdhani Express as a pilot project.

7.                          Extension of Train Management System to New Delhi, Bangalore, Secunderabad, Ahmedabad and Lucknow stations to provide information on running of trains.

8.                          Introduction of advance booking of retiring rooms.

9.                          Introduction of a new Super AC class of travel is proposed. The new class will provide improved comfort and features and more exclusivity.