Press Information Bureau
Government of India
Ministry of Micro,Small & Medium Enterprises
23-November-2010 16:57 IST
Call Centers for MSMEs
A call centre for Micro, Small and Medium Enterprises (MSMEs) i.e. the Udyami Helpline was set up in August 2010, in collaboration with Telecommunications Consultants India Limited, a Government of India enterprise, for providing information on a wide range of subjects including guidance on how to set up an enterprise, access loans from banks, project profiles and the various schemes being implemented by the Government for the promotion of MSMEs. The Helpline also facilitates lodging of complaints with various agencies of Central and State Governments dealing with MSMEs, including banks. The helpline is operational between 6:00 AM to 10:00 PM and operates on all 365 days including Sundays and holidays. This facility has been set up in New Delhi and can be accessed from all over the country through a single toll free number.

This information was given by the Minister of State (Independent Charge) for Micro, Small and Medium Enterprises, Shri Dinsha Patel in a written reply to a question in the Lok Sabha today.