In accordance with the Civil Aviation Requirement Section 3,
Series M, Part IV, airline are required to submit data on number of cases of
denied boarding, cancellations and delays along with the status on a monthly
basis.
Airline
|
Denied Boarding
|
Cancellations
|
Delays Beyond 2 Hrs
|
No. of Pax
Affected
|
Status of Facilities &
Compensation
|
No. of Pax
Affected
|
Status of Facilities &
Compensation
|
No. of Pax
Affected
|
Status of Facilities
|
NACIL (I)
|
Did not Provide the Information
|
Jet Airways and JetLite
|
444
|
· Refund
· Rebooked on other flights
· Hotel accommoda-tion
· Compensation of Rs. 8.80 lakhs
|
949
|
· Refunds
· Rescheduling
· Hotel accommoda-tion
· Compensation of Rs. 10930/-
|
6580
|
· Refreshments
· Refunds where pax desired
· Rescheduling
|
Kingfisher Airlines
|
185
|
· Refund
· Rebooking on other flights
· Compensation of Rs. 6.18 lakhs
|
2339
|
· Refreshments
· Refunds
· Rescheduling
· Hotel accommoda-tion
· Compensation of Rs. 4.07 lakhs
|
10464
|
· Refreshments
· Refunds where pax desired
· Rescheduling
|
Spicejet
|
97
|
· Refund
· Rebooked on other flights
· Refreshments
· Compensation of Rs. 1.12 lakhs
|
1007
|
· Refreshments
· Rescheduling
· Compensation of Rs. 2.23 lakhs
|
7360
|
· Refreshments
· Transfer to other airlines
|
Go Air
|
Nil
|
Nil
|
311
|
· Rescheduling
· Refunds
|
2875
|
· All pax given refreshments
|
IndiGo
|
Nil
|
Nil
|
180
|
· Rescheduling
· Refunds
|
356
|
· All pax given refreshments
|