PASSENGER AMENITIES, SERVICES AND
DIGITAL INDIA INITIATIVES
·
Provision of All India Security Helpline
‘182’
All India Security Helpline ‘182’ has been provided
over Indian Railway to facilitate the travelling passenger. The service is very
important public service and may play an important role in any emergency like
crime against women, onboard unlawful activity, train accidents, medical
attention required fire etc.
·
Provision of All India Passenger
Helpline ‘138’
The All India Passenger Helpline ‘138’ has been
provided as a public interface for quarries/complaints related to Medical
Emergency, Cleanliness, Food & Catering, Coach Maintenance, Linen etc.
(Except Security).
·
Complaint Management System (COMS) Portal
For the help and
assistance to bona fide railway passengers to give their feedback and
also to register their complaints, Minister of Railways has launched Complaint
Management System (COMS) portal on 02.03.2015 which consists of the following
application
-
A
mobile app based complaints and suggestion application (currently on the
android platform)
-
A
web based complaints ans suggestions application on URL www.coms.indianrailways.gov.in
-
As
sms based complaints and suggestion application on the number 9717630982
·
E-Catering -
In order to widen the range of food options
available to passengers, E-catering services have been introduced, through
Indian Railway Catering and Tourism Corporation (IRCTC) in trains without
pantry car or Train Side Vending as well as on 45 designated stations from
where passengers of originating/passing trains can avail of this facility. IRCTC
has set up a call centre with toll free no. 1800-1034-139, developed a
website www.ecatering.irctc.co.in
and also SMS facility to 139 as MEAL<PNR>
to take orders.
·
Water Vending Machine:
As a recent initiative, to ensure availability of clean drinking water at low
cost to the passengers, a policy on Water Vending Machines (WVMs) has been
notified on 16/06/2015. These WVMs are to be set up by Indian Railway Catering
and Tourism Corporation (IRCTC) at identified Railway stations.
·
Pre-cooked Food (ready to eat meals) - Railways
have conducted trials for service of pre-cooked (ready-to-eat)
meals of reputed brands on some trains. A
policy guideline on “Ready to Eat Meals” has been issued to zonal railways on
30.01.2015.
·
First
workshop of all Food Safety Officer, Designated Officers & IRCTC Officers
held in Kolkata to improve the standard of food safety in Indian Railways.
·
Executive Lounge: Indian
Railway Catering and Tourism Corporation (IRCTC) has introduced an Executive
Lounge at New Delhi railway station. The Executive Lounge provide value added
services at a charge, offering facilities such as WiFi Internet, buffet
services, wash and change, concierge services for pre-departure and
post-arrival assistance to passengers. IRCTC is in the process of setting up
Executive Lounges at 48 more stations.
·
Concierge
Services: Indian Railway Catering and Tourism Corporation (IRCTC) has
introduced concierge services (pick-up & drop and porter services), as
Pilot Project at a few railway stations. The stations are New Delhi, Mysore,
Bhubaneswar, Howrah, Patna, Secunderabad, Jaipur, Tirupati, Ernakulam, Lucknow,
Chandigarh, Lucknow Jn., Delhi, Hazrat Nizamuddin, Delhi Safdarjung, Anand
Vihar Terminal, Delhi Cantt, Delhi Sarai Rohilla, Vijayawada, Guntur, Ahmedabad
and Sabarmati Jn.
·
Mid-Segment
Tourist train: Indian Railways in association with Indian Railway
Catering and Tourism Corporation (IRCTC) has now introduced a mid-segment
tourist train also. The all inclusive round trip packages covers rail
transportation in different air-conditioned classes, local transportation,
guided tour for sightseeing in groups, variety of meals and hotel accommodation
etc. To begin with, a train on the circuit Delhi – Jaisalmer – Jaipur – Delhi
commenced operation on 13.12.2015 while the second one on the circuit Delhi – Varanasi
– Khajuraho – Agra – Delhi is scheduled to commence operation on 20.12.2015.
·
New Trains : - Upto the month of
November, 2015 112 new trains and 15 extension of trains and 5 increase in
frequency have been implemented as announced in Railway Budget 2014-15. No new
train has been announced in Railway Budget 2015-16
·
Augmentation : - Indian
Railways also facilitates the passengers by augmenting the load of popular
trains services by attaching extra coaches on permanent basis and thereby
generating extra carrying capacity. During the year 2015-16 upto November 2015,
Indian Railways attached 691 coaches thereby generating an additional capacity
of 45605 berth/seats which also includes augmentation of 52 pairs of
Mail/Express trains to 23/24 coaches during the Year 2015-16
·
Special Trains : - During
peak seasons special trains are operated by Indian Railways to clear the extra
rush of passengers. This year upto November to facilitate passengers, Indian Railways
have run 23666 train trips in the Year 2015-16.
·
Election Special :-
During election in the State of Bihar, 36 Special trains were made to run.
·
Mela Special : During Sinhastha
Kumbh Mela – 2015 in order to cater the extra rush of passengers traffic, Board
arranged additional rakes (of 236 coaches) and 32 cars of MEMU/DEMU rakes .
During Mela period, 608 special were made run and 795 coaches were temporarily
augmented. Besides, 789 GS coaches of regular train services were earmarked for
the pilgrims.
·
Non-Budget Trains : Owing
to heavy public demand and completion of gauge-conversion of some sections the
13 pair Non-Budget new trains have been introduced upto December 2015.
·
Experimental Stoppage in trains :
- During the current year upto November, 2015, 146 stoppages have been provided
in Mail/Express trains (in single) on an experimental basis.
·
Computerised
Parcel Management System implemented on New Delhi – Howrah, New Delhi – Mumbai,
New Delhi – Chennai, Howrah-Chennai and Howrah-Mumbai route.
·
Computerisation
of Retiring Room booking launched at more than 480 locations.
·
Paperless
Unreserved Ticketing through Mobile Phone between Church Gate and Dahanu Road.
·
Paperless
Unreserved Ticketing through Mobile Phone between New Delhi –Palwal Section
·
Destination
Alerts to passengers through SMS for Rajdhani and Duronto trains.
·
E-ticketing
Portal in Hindi
·
Currency
Coin cum Card operated Automatic Ticket Vending Machines at New Delhi Railway
Station.
·
Currency-cum-coin-cum-card
based Automatic Ticketing Vending Machines (ATVMs) commissioned over Central
Railway, Easter Railway, Western Railway, Southern Railway, Northern Railway
and South Central Railway.
·
Concession
based ticketing including online ticketing for the physically challenged
persons using Photo identity Card issued by the Railways.
·
Lower berths to senior citizens :
With a view to facilitate senior citizens and female passengers when travelling
alone, a combined reservation quota of two lower berths per coach in Sleeper
class has been enhanced to four lower berths per coach is Sleeper class.
Further w.e.f. 01.11.2015, the facility of booking tickets under senior citizen
quota will be permitted even when two passengers eligible to book tickets under
this quota intend to book.
·
Staggering to Tatkal booking timings
: - W.e.f. 15.06.2015, the timings for reservation under Tatkal scheme has been
staggered and now it opens at 10.00 hours on the previous day of journey from
train originating station. Also, all types of ticketing agents( YTSK, RTSAs,
IRCTC agents, etc.) are debarred from booking tickets during first thirty
minutes of opening of booking i.e. from 08.00 to 08.30 hours for general
bookings, and from 10.00 to 10.30 hours and 11.00 to 11.30 hours for Tatkal
booking in AC & non-AC classes respectively.
·
Automatic refund of Confirmed / RAC e-tickets on
cancellation of trains : Automatic refund of Confirmed
/RAC e-tickets on cancellation of trains similar to waitlisted e-tickets is
granted There is no requirement for cancellation/filing of TDR for refund of
e-ticket in case of cancellation of trains.
·
Introduction of Suvidha Trains
: - Suvidha Trains have been introduced wherein the maximum Advance Reservation
Period is 30 days while the minimum Advance Reservation Period is 10 days.
Zonal Railways will decide the exact ARP of reach train within this limit.
·
Opening of PRS counters beyond 2000 hours on week
days and beyond 14.00 hours on Sundays : - Instructions were
issued on 15.5.2014 wherein Zonal Railways were advised that subject to demand
and availability of manpower, the PRS counters can be opened even beyond 20.00
hours on week days and beyond 14.00 hours on Sundays. This has facilitated the
passengers in getting reserved tickets through PRS counters as per their
convenience.
·
Timings for advance reservation :
- Time limits for booking reserved tickets was increased to 120 days w.e.f.
01.04.2015. This has facilitated the passengers to plan their journey well in
advance.
·
Change in timings of booking through internet
: The timings of booking reserved tickets through internet have been changed
and is now available daily from 00.30 hours to 23.45 hours.
·
Fitment
of dustbins in all coaches including non AC coaches.
·
A
special train on Gandhi Circuit covering places related to life and work of
Mahatma Gandhi run.
·
A
kisan Yatra special train to help the farmers has also been run. Kisan Yatra
special coaches have been operated from different parts.
·
The
frequency of Maitree Express was increased from 3 to 4 per week and an
additional AC Chair Car was added.
·
It
has been decided to provide stainless steel mug with chain arrangement in
Non-AC coaches also as being provided in AC coaches.
·
It
was decided to upgrade the specification and design of linen and curtains
provided in AC coaches through consultancy with NIFT and accordingly an
agreement was executed.
·
Commencement
of provision of Braille signage on 3000 Coaches.
INFRASTRUCTURE
AND MAKE IN INDIA INITIATIVE
·
The
MoU between India and Japan has been signed on the cooperation and assistance
in the Mumbai – Ahmedabad High Speed Rail Project. Japan has offered an
assistance of over Rs.79,000 crores. The loan is for a period of 50 years with
15 years moratorium with the interest rate is 0.1 per cent. The project is a
508 Kilometer line costing a total of Rs. 97,636 crores. Then the project is to
be implemented in a period of seven years. It has been agreed that for the
Mumbai – Ahmedabad HSR Project Shinkansen Technology will be adopted. The
cooperation of Japan on this project will also be fixed on transfer of
technology and “Make in India”. Japan will assist India in training of
personnel for HSR
·
Provision
of Optical Fibre Cable (OFC)
1,098 Rkms OFC has been laid. Cumulatively, 48,818
Rkms (approx.) OFC has been commissioned over Indian Railways enabling high
speed communication network.
·
Provision of Video Conferencing System
A new Video Conferencing System
connecting Civil Engineering officials of Railway zones based on latest state
of art technology has been commissioned in Board. This system has the provision
of two concurrent Multi Part Conference of 60 participant of Railway Board
& Zonal Railway having provision of simultaneous display of 24 participants
of single screen.
·
2
locomotive factories at Madhepura and Marhowrah successfully bid after 7 years.
DLF Marhowra will manufacture and supply modern diesel electric locomotives of
4500 HP and 6000 HP (which in combination can operate as 9000 HP and 12000 HP
multiple units). ELF Madhepura will manufacture and supply modern electric
locomotives of high horse power namely 12000 HP. Under the agreement, 1000
diesel locos will be manufactured in a period of 11 years with a basic cost of
Rs.14,656 crore and 800 electric locos will be manufactured in a period of 11
years at a basic cost of Rs.19904 crore. The cost of setting up factories is
around Rs.1300/- each. Taking into account the cost of setting up factories
and maintenance facilities, these two projects together are worth Rs.40,000/-
crore.
·
Train
sets for improving passenger comfort and reducing travel time ; EOI invited. 5
international bidders shortlisted for participation RFP.
·
Rail
Coach Factory at Kanchrapara – Fresh RFQ application have been called. Will be
opened in December, 2015.
·
Modern
LHB Coach manufacturing facility Phase-1 commissioned at ICF Chennai. Indian
Railways will shift 100% to 160 kmph fit LHB coaches in next 5 years.
·
ICF
Chennai has developed first of its kind stainless steel 3 phase energy
efficient AC-AC transmission 1600 HP DEMU train set. The first air-conditioned
DEMU was manufactured this year by ICF.
·
DLW
Varanasi developed designs and manufactured 5500HP Diesel Locomotives. Moving
towards Make in India – Design in India.
·
Indian
Railways signed an Assured Off Take Agreements (AOT) for manufacturing of 1200
wagons per annum and rehabilitation of 300 wagons per annum for a period of 10
years with SAIL-RITES Bengal Wagon Industry Pvt. Ltd. (SRBWIPL) Kulti, West
Bengal
·
Traction Alternator Factory at Vidisha, Madhya
Pradesh - The project aims to manufacture 100 traction alternators
per annum of high horse power diesel locomotives which are currently being
imported
FREIGHT
·
Automotive
rebate for Traditional Empty Flow Direction Traffic with
a view to convert empty running of rakes into loaded one, automatic freight
rebate scheme has been introduced from 25.6.2015 wherein all rakes loaded in
notified empty flow direction are charged at Class – LR1 (Train load) and at
Class-100 (Wagon load), subject to certain terms and conditions.
·
Various
proposals under different Railway schemes like Private Freight Terminals
(PFT), Special Freight Train Operator Scheme (SFTO), Automobile Freight Train
Operator Scheme (AFTO), Liberalized Wagon Investment Scheme (LWIS), Wagon
Leasing Scheme (WLS) have been finalized.
·
Mobile
Application for Freight Operations (PARICHAALAN)
·
Heavy Haul Initiative - The
prototype of the 25T axle load BOXNS wagons has been made during Oct’15. The
wagon will run at 100 kmph in loaded and empty condition with pay load to tare
ratio of 4.1 as compared to conventional BOXNHL wagons, which have payload to
tare ratio of about 3.6. These wagons will achieve increased throughput per
week by 14.8%.
SYSTEM IMPROVEMENT, INNOVATION AND RESOURCE
MOBILIZATION
·
Innovative
Funding initiatives and non traditional sources of funding:
Many initiatives were taken to explore
alternative sources of funding, besides the traditional GBS route. These are
listed as follows:
a) An Memorandum of Understanding with
LIC of India was signed on 11.3.2015 for committed long-term funding to the
tune of Rs 1.5 lakh crore over 5 years for financing Railway projects. First
tranche of Rs 2000 cr has been received.
b) MOF approved issue of tax free bonds
by IRFC amounting to Rs.6,000 crore during the FY 2015-16; the entire amount
has been raised from the market.
c) World Bank was
approached to explore the possibility of setting up a Railway Infrastructure
Development Fund for raising resources for long term investment in
Railways. A detailed scope and options study has been commissioned by World
Bank which is currently in progress.
d) World Bank loan of USD 650 million to
finance Eastern DFC – Phase 3 (Khurja-Ludhiana & Khurja-Dadri section) has
been negotiated as a direct loan to DFCCIL under Govt. of India guarantee.
e) IRFC’s proposal to raise a Syndicated
Foreign Currency Loan of USD 400 million to re-finance an earlier ECB of the
same amount, aimed at achieving a saving in debt service costs by about Rs.33
crore, has been agreed and backed by MOR.
·
Speedy
Project Implementation and Execution:
Following steps were taken to improve
project delivery by addressing the issues of fund availability and empowerment
of field organization:
a) Identification of projects leading to
throughput enhancement/network decongestion was done and these projects were
prioritized for dedicated financing and targeted execution. These projects have
been provided adequate funding to enable timely completion.
b) For prompt and speedy execution of
Railway Projects, it was decided to delegate full powers to General Managers
for acceptance of tenders. The powers to revise estimates have also been
enhanced.
·
Policy Formulation:
a)
The policy guidelines on station redevelopment on Swiss challenge mode, were
finalized and issued.
b)
Model Concession agreement for Customer Funded model was finalized and issued.
c)
Model Agreement for EPC was finalized and issued.
·
Obtaining professional input from outside agencies:
a)A Working Group and an Advisory
Body have been constituted to assist in suggesting modified accounting system.
b) Financial Services Cell headed by
Adv (Finance) has been constituted in the Railways and services of SBICAPS are
being engaged to obtain expert inputs.
c) An Advisory Board on Railway
finances with members drawn from the highest echelons of financial world like
SBI Chairman, MD & CEO/ IDFC Bank and Shri Raghav Bahl, Founder, The
Quintillion Media Pvt. Ltd. has been constituted. Members have given valuable
ideas and suggestions on diverse topics like investment strategies and
accounting reform.
SAFETY
·
Working
towards ‘Zero Accident’ Mission.
·
Train Protection Warning System (TPWS):
TPWS is a safety Automatic Train Protection (ATP) system conforming to European
Train Control System (ETCS) Level-1. It eliminates accidents caused by human
error of Signal Passing at Danger or over speeding by loco pilot. TPWS trials
at 160 Kmph were successfully conducted during the year on Nizamuddin-Agra
Cantt. Section after completion of requisite works. This section was also made
signalling fit for speed potential of 160 Kmph by executing required signaling
system upgradations during the year.
·
Enhancement of Safety at Level Crossing Gates: 282 Level
Crossing Gates have been interlocked with Signals to enhance safety.
·
Train Collision Avoidance System (TCAS): To
overcome shortcomings of ACD system due to its dependence on GPS and for large
scale deployment on Indian Railways, a cost effective indigenous safety system
– Train Collision Avoidance System (TCAS) is being developed indigenously by
RDSO in association with Indian Vendors. This system is aimed at providing
dual capability of preventing train accidents caused due to Signal Passing at
Danger (SPAD) or non observance of speed restrictions by train drivers as well
as preventing train collisions caused due to non-observance of rules in case of
manual operations. RDSO has finalized the Specification after successful proof
of concept trials. Field work for Extended field trials of
TCAS with 40 locos on 3 sub-sections in Lingamapalli-Vikarabad-Wadi-Bidar section,
SCR (250 km) having RE/Non-RE, Single Line/Double Line Absolute Signalling
section with diesel and electric locos are in advance stage of progress by RDSO
& SCR.
·
Achievements of Road Safety Works (i.e. Level
Crossing & ROB/Subways)(from Jan, 2015 to Nov. 2015) : -
Elimination of
Unmanned Level crossings by
Closure/Merger/Subways : 637
Manning :
271
Total : 908
Closure of
Manned Level Crossings : 312
Construction of
Road Over Bridges : 155
Construction of
Subways : 699
·
Provision of Integrated Security System
(ISS)
ISS at 5 stations namely Trivandrum,
Mangalore & Ernakulum (SR), Triputi (SCR), Thane
(CR) has been commissioned. In addition to that, CCTV system has been
commissioned at 10 stations namely Miraj (CR), Bengaluru,
Yesvantpur, Mysore(SWR), Bhubaneswar, Puri, Cuttack, Visakhapatnam (ECoR), Bhopal
& Itarsi (WCR). Cumulatively, ISS at 63
stations has been commissioned over Indian Railway.
In addition to that, CCTV system has been cumulatively commissioned at
19 stations over Indian Railway. CCTV
surveillance system has been provided at 21 PRS/UTS locations.
·
In
the current year from 1st April to 10th December, 2015,
consequential train accidents decreased from 105 to 81 in comparison to the
corresponding period of the previous year.
·
During
the current year from January to 10th December 2015, safety drives
were launched by Board on prevention of cases of SPAD, prevention of accidents
at unmanned level crossings, observance of rules and precautions during
shunting, prevention of cases of fire in pantry cars, observance of rules for
working of push trolleys, etc.
·
One
conference of Chief Safety Officers was organized for detailed discussions on
various issues relating to safety and rules for train operations.
·
High Level Safety Review Committee (HLSRC): HLSRC
under the Chairmanship of Dr. Anil Kakodkar, former Chairman, Atomic Energy
Commission submitted its report on 17.02.2012. The HLSRC has made 106
recommendations covering the various aspects of Indian Railways. All the
recommendations have been examined by the Board. Out of the 106
recommendations, 68 have been fully accepted and of which 22 have been fully
implemented and 46 are under implementation. The remaining 38 recommendations
are under active consideration in the Ministry of Railways for appropriate
action in a phased manner.
·
Proposal
invited for installation of ‘Fracture Detection System’ to detect Rail/weld
failures and prevent derailments.
·
Provision
of Fire extinguishers in Non Air-conditioned coaches. A initial sanction for
provision on 1000 coaches has been made and
the railways and production units are in the process of provisioning the
system.
·
Provision
of double acting AC compartment swing doors on coaches for faster evacuation of
passengers in case of fire emergency.
·
Provision
of Automatic fire and smoke detection system for Non AC coaches for the first
time.
·
Provision
of Fire suppression system in Pantry cars and Power cars as these are more fire
prone than other passenger coaches.
ELECTRIFICATION
AND SIGNALLING
·
With
a view to reduce the Nation’s dependence on imported petroleum based energy and
to enhance energy security to the Country, as well as to make the Railway
System more eco- friendly and to modernize the system, Indian Railways have
been progressively electrifying its rail routes. 1479 route kilometers have
been energized from January’ 2015 upto 15th December’ 2015.
·
Provision of Route Relay / Panel / Electronic
Interlocking along with Multi Aspect Colour Light Signalling: To
increase efficiency and enhance Safety in train operations, modern Signalling
system with Route Relay Interlocking (RRI)/ Panel Interlocking (PI)/ Electronic
Interlocking (EI) along with Multi Aspect Colour Light Signalling (MACLS) in
replacement of Over-aged Mechanical/Multi Cabin Signalling system has
been provided at 299 stations.
·
Automatic Block Signalling
(ABS): To increase line capacity and reduce headway,
Automatic Block Signalling has been commissioned on 141 Route Kms.
·
LED Signals:
To improve reliability and visibility of signals, incandescent filament
signal lamps are being replaced by long life, highly durable LED signals. 171
stations have been provided with LED signals.
GREEN
INITIATIVES
·
Railway has already
provided Solar panel on roof top of coaches for train lighting system in 2
broad gauge coaches & 4 narrow gauge coaches plying on Pathankot-Joginder
Nagar section in Kangra Valley and fourteen narrow gauge coaches plying on
Kalka-Shimla section on trial basis.
·
Setting up of Solar Plants
: - Tender document & policy guidelines for 50 MW solar plants at rooftop
of Railways buildings issued. 10 Railways have issued tenders accordingly.
·
Setting up of wind plant :
- Commissioned 25 MW wind mill power plant at Jaisalmer in October, 2015 which
has already supplied 40 lakh units till now.
·
1000
MW solar power plants being set up over next 5 years; 10.5 MW already set up;
in 2015-16, additional 6.5 MW will be set up ; PPP model finalized.
·
Till
Nov-2015, 7621 bio Toilets has been fitted in 2144 coaches. The cumulative
fitment of Bio Toilets till date is 27800 Bio-Tanks in about 9200 coaches.
·
An
innovative Indian design of a Bio-Vac Toilets, a Hybrid of Vacuum Toilet and
Bio-Toilet is working successfully in one coach of GHY Rajdhani train. It has
opened a new possibility to control the problem of human waste falling from
trains.
·
Bio diesel: Use of bio diesel-B5
(i.e. 5% Bio-Diesel and 95% Diesel) was started on 5th June 2015 on
World Environment Day. 11,000 KL of biodiesel has been
ordered on 14 Zonal Railways.
·
CNG DEMU: CNG DEMU power cars
introduced on Northern Railway to make commuter trains environment and user
friendly.
·
Work
of Water Recycling Plants (WRPs) at 10 coaching depots got sanctioned in Budget
2015-16. In addition, 32 stations have been identified for provision of WRP.
·
To
facilitate participation in Green India Mission (GIM), Railways has requested
MoEFCC to issue guidelines to State Governments (beginning with Haryana &
Punjab Govt.) for undertaking plantation on Railway land without affecting
Railways’ requirement of cutting/felling of trees for its operational
requirement.
HUMAN RESOURCE
In order to cope with the stress
involved in the job and to have a disciplined life, Yoga training has been made
mandatory in all training courses in Centralised
Training Institutes, Zonal Railway Training Institutes, Multi-Disciplinary
Training Centres, Main Training Centres and other Training Centres.
Instructions
have been issued to start specialized programme on
soft skills to frontline staff dealing with customers in an
effort to give greater thrust towards customer satisfaction.
MOU
has been signed with the Ministry of Skill Development and Entrepreneurship
(MSDE) on 14th July, 2015 to
make available separable railway infrastructure to MSDE and its authorised
representatives to start skill training centres in rural and remote areas.
For rationalisation of man power across
Indian Railways, one of the big four HR audit companies, Deloitte has been
identified and entrusted with the task of studying the manpower rationalization
of the Group A services.
·
Modules
on sensitization of Railway personnel on gender introduced in Centralised
Training Institutes.
·
Academic
Service Agreement signed with Beijing Jiatang University, China for training of
100 Railway officers of various departments in Heavy Haul Technology.
·
A
Railway Chair known as ‘Chair on Sustainable Mobility’ set up at TERI
University, New Delhi.
·
In
the current year of 2015-16, recruitment process is underway for about 48,500
Group ‘C’ posts with RRBs. Out of these 48500 vacancies, panels for about
10800 RRB empanelled candidates have since been supplied and process for the
remainder is on.
·
In
a quantum leap towards achieving greater transparency, objectivity and
credibility, IT based recruitment system for Group ‘C’ posts has been initiated
by the RRBs. A Pilot Project of Computer Based (On-line) applications and
examinations for 54 categories of Senior Section Engineers (SSEs), Junior
Engineers (JEs) and Chemical and Metallurgical Assistants (CMA) has been
completed successfully.
·
Positive
efforts have been made to reduce the time taken for recruiting Group ‘C’
category staff from open market. In this process, Computer Based examination
for SSE/JKE has been conducted within one month from the closing date of
application. This has been possible due to the initiative of calling of
On-line (IT based) application.
·
As
a measure of transparency, question paper, answer sheet and answer keys for
SSE/JE examination 2015 have been uplodaded on RRBs’ websites providing an
opportunity to the candidates to view their performance and to submit any
objection. Candidates were also advised of this facility through individual
emails/SMSs.
·
In
order to reach out to the employees directly, Hon’ble MR had desired to convey
personal Birthday wishes to every employee through SMS on mobile phone or
letter.
·
Railway
Recruitment Cells, since their formation in 2005, are into the fourth cycle of
conducting recruitment to posts in Grade Pay Rs.1800/-. They have notified
around 62000 vacancies in the year 2013 and are in the process of completion of
the same without any untoward incidents. So far, panels of around 38000 persons
have been published which includes panels of around 850 persons with
disabilities.
CLEANLINESS
·
Criterion
for qualification of OBHS trains has been revised to include all important mail
&express trains (excluding purely overnight trains) under the scheme. With
revised criterion more than 1000 trains can now be covered under the OBHS
scheme. As against 34 last year, 74 trains has been covered in the current year
for Onboard House-keeping.
·
Advice
sent to ZRs on 23.04.2015 for taking up Special Intensive Cleaning drive at
stations and being monitored. 11 ZRs have so far taken action at 226 stations on
this, covering
important stations.
·
27
Charitable Institutions/Social Organizations were invited to take part in
‘Swachh Rail, Swachh Bharat Abhiyan’ through Shramdan campaign. 16
Organizations have already launched their action in this regard. One of the
organizations viz. Sant Nirankari Charitable Foundation offered is undertaking
this campaign at 45 major Stations of IR & KRCL.
·
2nd
year of Swachh Rail Swachh Bharat Abhiyan was launched w.e.f. 25.09.15 by
involving railways staff at all levels as well as Charitable Institutions /
Social organisations. 16 such organisations participated with railways in
these efforts. The first theme based drive viz. “Sardar Patel United Clean
India drive” was observed w.e.f 11.10.15 to 31.10.15 with special focus on
Cleanliness and Sanitation of Stations & Trains.
·
As
a part of ‘SWACHCHH BHARAT ABHIYAAN’, the cleanliness activities
monitored through the CCTV cameras of 18 stations duly connecting them in a
network and extending the video stream to Divisional and Zonal Headquarters in
SC Rly.
RAILYATRI
PAKHWADA
·
The historical country wide massive public outreach event under
the name “Railyatri/Upbhokta Pakhwada” (Passenger and customer Facilitation
fortnight) organized all over Indian Railways from 26.05.2015 to 09.06.2015
concluded successfully. This fortnight long programme was primarily
directed towards improvement of passenger amenities and services, customer
care, participation of passenger and railway staff in various activities and
for creating awareness amongst the public about Railway’s initiatives and
achievements.
Some of the tangible outcomes of this historical passenger
outreach effort of Indian Railways are as under:
233 projects/works of passenger
amenities and services ranging from escalators, foot over bridges, station
buildings, reservation offices, new platforms, new train services etc. were
commissioned/opened for the railway passengers at an approximate cost
of Rs. 4000 crore.
Work on 73 projects connected with
passenger amenities and augmentation of network capacity was commenced costing
approx. Rs. 550 crore.
Over 7000 Railway stations were inspected by
railway officials and taken up for improvement in various passenger amenities.
4000 road shows were undertaken by
senior railway officers at railway station premises and in trains to interact
with rail users, obtain their suggestions and taking feedback on the railway
services provided.
Passenger outreach through railway
officers and staff, unions, NGOs, scouts, guides, charitable organizations and
through social media touched over 7 million passenger and public (
Face Book reach -5 million, Twitter Impressions- 1.3 million and .7 million
passenger interactions at stations and in trains).
7500 cleanliness and sanitation drives and inspections were
undertaken at various stations, railway premises and colonies under ‘Swatch
Bharat Abhiyan’ with the involvement of railway staff, passengers and NGOs.
2700 catering services checks were
undertaken in order to ensure quality of catering services and standards of
hygiene at various stations and in trains.
4600 intensive ticket checking drives were
launched to curb the menace of ticket less traveling and to prohibit the entry
of antisocial elements. These drives resulted in detection of 1.6 lakh
cases and recovery of Rs. 9 crore of railway revenue.
3000 inspections for improving
punctuality of trains were undertaken during this period.
1400 inspections were conducted to
check the presence of antisocial elements, touts and other
irregularities by teams of vigilance officers.
Intensive safety awareness drives were
launched on all Zonal Railways with focus on precautions to be taken by road
users at unmanned level crossing gates. 8500 such inspections
were conducted by railway officials.
126 Skill Development Programmes were
organized in various Railway Workshops and Production Units to impart training
to 5500 persons.
MOUs were signed between Zonal Railways and 5 Railway
PSUs for 10 identified railway stations for their participation in
development of passenger amenities through CSR.
1300 Medical and Health Camps were organized by
the Zonal Railways at different locations which wereattended by
55000 persons both railway employees and their families and also
members of public.
22000 staff quarters were taken up for repairs and
maintenance in 450 identified railway staff colonies.
590 Yoga camps were organized and
attended by 19000 persons.
As an outreach effort 176 Press conferences were
organized at Zonal HQs, divisional HQs State Capitals and District
HQs. Over 6700 news items were published.
SPORTS
·
Indian
Railway (5 Women & 1 Men) weightlifters represented India in the
Commonwealth Youth, Junior & Senior Weightlifting Championship held at Pune
from 11th to 15th November, 2015, the performance of
Railways players is outstanding. All Railway players won medals in this
Championship. Ms. Matsa Santoshi, Ms. Punam Yadav, Ms. Sanjita Chanu, Shri S.
Satish Sivalingam won gold medals and Ms. S. Mirabai Chanu won silver medal,
Ms. Minati Sethi won Bronze medal in their weight categories.
·
4
players in India’s Men Hockey team and 16 in Indian Women Hockey team probables
for Rio Olympic Games 2016 are from Indian Railway Hockey.
·
During
January to December 2015, Indian Railway team won National titles in 15
disciplines and stood runners-up in 03. National titles in were for Aquatics
(Men) -Water polo, Swimming, Aquatics (Women) – Diving, Cricket (Women),
Kabaddi (Women), Bridge, Boxing (Women), Archery (Women), Powerlifting (Men
& Women),Atheltics (Women), Hockey (Men & Women) Volleyball (Men &
Women) and runners-up in were for Archery (Men), Aquatics (Men)- Diving,
Kho-Kho.
·
Following
Railway players have been honored with National Sports Awards during January to
December 2015:-
S.No. Name Game Award Rly.
i)
Shri
Mandeep Jangra Boxing Arjuna
Award NR
ii)
Shri
Manjeet Chhillar Kabaddi Arjuna Award NR
iii)
Shri
S. Sathish Kumar Weightlifting Arjuna Award SR
iv)
Shri
Bajrang Wrestling Arjuna Award NR
MISCELLANEOUS
·
For
the Financial Year 2014-15 PLB equivalent to 78 days wages has been paid to
eligible railway employees as per Board’s letter No. E(P&A) II-2015/PLB-4
date 07.10.2015. For the financial year 2015-2016 calculation of number of PLB
days is yet to be done.
·
E-procurement
System was extended to 216 Depots/Divisions in the Zonal Railways. Sale of
scrap is 100% computerised through E-auction.
·
RPF
rescued about 9,947 children.
·
It
was been decided to provide CCTV on coaches without infringement of privacy of
women passengers as per specification developed by ICF and accordingly a work
of provision on 500 coaches including 100 suburban coaches has been sanctioned.
·
More
than 100 Budget announcements have been implemented.
*******
AKS/MKV/DK