The Government has launched National Helpline for Senior Citizens namely Elderline (Toll free number 14567), w.e.f. 01.10.2020, with the following objectives :-

• To reach out to every senior citizen of the country to provide support and guidance.
• To provide a platform to facilitate queries related to implementation of the Maintenance and Welfare of Parents and Senior Citizens (MWPSC) Act 2007 and Government Policies and Programmes.
• To provide a grievance redressal mechanism for senior citizens.

ü To build up hope and trust amongst the senior citizens, and help them age happily.

As of now the Elderline has been operationalised in Telangana, Tamil Nadu, Madhya Pradesh, Rajasthan, Karnataka, Uttar Pradesh, Uttarakhand and Delhi, and is functional from morning 0800 hours to 2000 hours in the evening, on all seven days of the week. Remaining States/ UTs are in the process of operationalising the Elderline.

  The Elderline in Uttar Pradesh is operational since 14'^h May, 2021. This information was given by The Minister of State for Social Justice and Empowerment Sushri Pratima Bhoumik in the Rajya Sabha in a written reply today.

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MG/IA