The following steps are being taken by the Railways in coordination with Government Railway Police for safety and security of passengers in trains and at stations:-

1. On vulnerable and identified routes/sections, trains are escorted by Railway Protection Force in addition to trains escorted by Government Railway Police of different States daily.
2. Railway Help Line number 139 is operational (24x7) over Indian Railways for security related assistance to passengers in distress.
3. Through various social media platforms viz. twitter, facebook etc., Railways are in regular touch with passengers including women to enhance security of passengers and to address their security concern.
4. Frequent announcements are made through Public Address System to educate passengers to take precautions against theft, snatching, drugging etc.
5. An Integrated Security System (ISS) consisting of surveillance of vulnerable stations through Close Circuit Television Camera Network, Access Control etc. has been sanctioned to improve surveillance mechanism over 202 railway stations.
6. Drives are conducted against entry of unauthorized persons in trains and railway premises.
7. Station Security Plan is being implemented at major stations in a phased manner to enhance access control, improve surveillance and achieve synergy between deployment of various security agencies on the station.
8. CCTV cameras have been provided in 2931 coaches and 668 Railway stations for enhancing security of passengers.
9. Emergency Talk Back System and Closed Circuit Television Surveillance Cameras have been provided in ladies compartments/coaches of all newly manufactured Electrical Multiple Unit (EMU) and Air-conditioned rakes of Kolkata Metro.

This information was given by the Minister of Railways, Commerce & Industry and Consumer Affairs, Food & Public Distribution, Shri Piyush Goyal in a written reply to a question in Lok Sabha today.

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DJN