Ministry of Petroleum & Natural Gas
azadi ka amrit mahotsav

System Outage of LPG booking system of Indane

Posted On: 06 SEP 2022 7:47PM by PIB Mumbai

Mumbai, 6 September 2022

 

In a press statement issued by Indian Oil Corporation Ltd., it has informed that - LPG booking and delivery system of Indian Oil Corporation managed by IBM India has experienced an outage for last two days and currently the system is under recovery. IndianOil along with IBM and Oracle are working to restore the system at the earliest.

 

Customers can continue to make booking through:

  • SMS or IVRS number 77189 55555
  • Missed call 84549 55555 or through
  • WhatsApp 75888 88824
  • Through their distributors directly or reach out to the showroom phone lines displayed on cash memo as well.

Bookings will be registered and IOCL shall continue to deliver cylinders to customers as soon as it can. IOCL is hopeful to resolve the issue by today evening so that to service customer calls as usual from tomorrow i.e.,7th September 2022.

Further, IndianOil has expressed a regret for the inconvenience caused to its customers due to sudden system outage.

 

* * *

(Source: CGM (CC&Branding) Indian Oil Corporation Ltd., Mumbai)

PIB Mumbai | RT/D.Rane

Follow us on social media:@PIBMumbai   Image result for facebook icon /PIBMumbai    /pibmumbai  pibmumbai[at]gmail[dot]com  /PIBMumbai    /pibmumbai



(Release ID: 1857216) Visitor Counter : 1635