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Press Information Bureau
Government of India
Ministry of Communications
08-November-2010 16:14 IST
Eight Modernized Post Offices Dedicated to Public in Delhi Project Arrow Transforming Postal Services –Sachin Pilot
Sh. Sachin Pilot, the Union Minister for Communications and Information Technology today dedicated eight post offices to the public in Delhi under Project Arrow. Sh. Ajay Maken, the Union Minister of State for Home was also present. These Post Offices are Delhi Cantt, R.K.Puram-V, Andrewsganj, IARI (Indian Agriculture Research Institute), Patel Nagar, Bengali Market, South Avenue and S.R.T. (Swami Ram Tirth) Nagar. All the Post Offices participated in the function organized at Andrewsganj Post Office through a video link.

Sh. Pilot said that a large number of Post Offices in Delhi Postal Circle are getting transformed under Project Arrow. 36 Post Offices had already undergone complete overhaul last year. The Minister said that the latest Phase of Project Arrow would cover 19 Post Offices in Delhi, of which 8 have been dedicated today and the remaining 11 would be dedicated shortly. Besides, uniform brand hierarchy and a single window service system reducing waiting time for customers, the Post Office employees have been sensitised and imparted training in soft skills and IT (Information Technology). All the Post Offices are equipped with broad band connectivity to provide web-based services of the Department such as e-Money Order, Western Union Money Transfer, Instant Money Order, e-Post etc.

Sh. Ajay Maken thanked Sh. Pilot for the initiative. Sh. Pilot assured him that the Department of Posts would continue to upgrade postal services in Delhi.

Speaking on the occasion Chief Post Master General, Delhi Circle Ms. Rameshwari Handa said that the Project Arrow of Department of Posts is laying foundation for systematic transformation of India Post. She said Project Arrow has won Prime Minister’s award for excellence. There is focus on improving efficiencies of Mail Delivery, Remittances, Savings Bank and Office Service Level. Similarly, enhanced Branding, Technology, Human Resources and Infrastructure are being deployed to deliver better services.

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